cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FedEx label won't scan at drop-off?

I tried to drop off a FedEx shipment today at my local dollar general, and the label would not scan.

 

The label has some "USPS" reference on it, but I double-checked, I did purchase FedEx, but oddly no mention of FedEx on the label?

 

What am I missing?

Message 1 of 18
latest reply
17 REPLIES 17

FedEx label won't scan at drop-off?

What's the tracking number on the label?

Message 2 of 18
latest reply

FedEx label won't scan at drop-off?

#61299998825441962023

 

Comes back as FedEx - says "Manifest" in the Shipping Details Column.

 

Message 3 of 18
latest reply

FedEx label won't scan at drop-off?

Yes, that tracks as a Fedex number. It shows as label created. Most likely, it will get scanned when it is picked up by Fedex.

https://www.fedex.com/fedextrack/?trknbr=61299998825441962023&trkqual=20211115143500~612999988254419...

 

Was the printing nice and crisp on the label?  No smudges or skipped ink in the barcode?

 

Message 4 of 18
latest reply

FedEx label won't scan at drop-off?

What kind of printer do you have? I had to change from a ink jet to a laser printer.  

Message 5 of 18
latest reply

FedEx label won't scan at drop-off?

I use a LaserJet. I print plenty of labels, this one looks fine.

 

The girl at Dollar General said it wouldn't accept the code when she scanned it.

 

Curious there was no FedEx branding on the label.

 

 

Message 6 of 18
latest reply

FedEx label won't scan at drop-off?

Says FedEx Smart Post - does that mean I should be dropping it off at the USPS office? I know sometimes USPS will take a FedEx last leg of travel...do they also intake?

Message 7 of 18
latest reply

FedEx label won't scan at drop-off?


@juicydrupes wrote:

Says FedEx Smart Post - does that mean I should be dropping it off at the USPS office? I know sometimes USPS will take a FedEx last leg of travel...do they also intake?


 

No, that means that FedEx will be handing it off to the USPS for the final delivery.

 

https://www.fedex.com/us/developer/downloads/pdf/FedEx_SmartPost_Guide.pdf

"FedEx SmartPost® is a cost-effective U.S. residential shipping option for low-weight, high volume shipments, utilizing the U.S. Postal Service (USPS) for final delivery. ..."

 

 

Message 8 of 18
latest reply

FedEx label won't scan at drop-off?

I dropped something off today that wouldn't scan either. The person made a hand written receipt for me.

 

Message 9 of 18
latest reply

FedEx label won't scan at drop-off?

Here's what the label looks like..."Parcel Select SmartPost" ???
Then a USPS tracking?

20211117_102428.jpg

Message 10 of 18
latest reply

FedEx label won't scan at drop-off?

OK - here's an update.

 

I was dropping a few other packages off at USPS...and figured I'd ask about this "FedEx" tracking number...clearly labeled USPS.

 

They guy basically said, if it has a USPS tracking number, we take it.

 

He scanned it in...

 

So - not sure what happened here?

 

It seems like despite purchasing FedEx service (I'm certain of this - indicated in my Shipping Labels tab) - I was sold a oddball USPS that I think might have been "Parcel Select."

 

Might have been inadvisable to put it in the system, but off it goes!

Message 11 of 18
latest reply

FedEx label won't scan at drop-off?


@lacemaker3 wrote:

Yes, that tracks as a Fedex number. It shows as label created. Most likely, it will get scanned when it is picked up by Fedex.

https://www.fedex.com/fedextrack/?trknbr=61299998825441962023&trkqual=20211115143500~612999988254419...

 

...

 


 

@juicydrupes 

 

As I said before, it's a FedEx SmartPost tracking number, and you can track it on FedEx. 

 

It won't show up on the USPS tracking until either 

  1. It's scanned by FedEx for the first time, 
  2. or it is received at USPS for delivery.

image.png

 

Message 12 of 18
latest reply

FedEx label won't scan at drop-off?

Like I said, No go at FedEx...this label would not scan.

 

And look at my picture upthread...says USPS.

But this label does not look like a FedEx label or USPS Label.

Message 13 of 18
latest reply

FedEx label won't scan at drop-off?

@juicydrupes 

 

Sigh. FedEx scanned it yesterday. Now it is showing tracking ON FEDEX, as I thought it would.

 

https://www.fedex.com/fedextrack/?trknbr=61299998825441962023&trkqual=20211115143500~612999988254419...

image.png

 

 

And, the USPS now has tracking for it as well. Expected delivery on Friday. Exactly as expected for FedEx SmartPost.

 

https://tools.usps.com/go/TrackConfirmAction?tLabels=9261299998825441962023

Message 14 of 18
latest reply

FedEx label won't scan at drop-off?

What you seem to be missing is - this package WOULD NOT SCAN  at my FedEx drop off.

I took it to my USPS Office - where the clerk looked at the label, and scanned it into the USPS System.

 

It traveled 2 hours northeast via USPS to Lancaster PA - and still seems to be in the USPS System.

 

Not sure why FedEx shows tracking - or if they will ever be involved.

So - this is NOT how Smart Post is supposed to work.

Message 15 of 18
latest reply