@iamalwaysright wrote:
@richard1rst wrote:
@wastingtime101 wrote:
From where did you purchase the label?
I've had issues like that on stamps.com where stamps dropped info but eBay labels did not.
Pirateship. I have been using them for many many years and I have never seen this happen.
I’ve seen this happen once since I started using Pirateship about 2 years ago. It happened to me about 2-3 months ago and Pirateship never gave any prompt or notification of the omission. I believe it was a domestic address. I noticed the imported address was missing the apt number so I just created a new standalone one within Pirateship and intended to just manually upload the tracking. I pasted the entire address in that text box for the system to fill in the appropriate fields for me. I then noticed that it STILL missed adding the apt number in Address Line 2 despite me having it in that original text box. I started to wonder if that address even had apartments so I googled it and it checked out. I then manually typed the apt number into Address Line 2. When I went to the final page with the “Buy label” button, it shows the shipping address on the top left corner. That address STILL was missing the apt number. For some reason it didn’t want to port over. Then I tried putting it in the end of Address Line 1, no dice. Finally I just added the apt number after the buyer’s first/last name in the same text box while leaving Address Line 2 blank and that finally worked despite the label showing the apt on the same line as the addressee. Had it not, I was just going to write it in by hand once the label prints out.
No idea what caused that but since then I told my guys to be more cautious with unit numbers and Pirateship making sure everything gets ported over completely.
In the past Pirateship has told me that we are not allowed to alter an eBay address. So in those cases I click "Create a single label" and manually enter everything as if it is not an eBay shipment. Then delete the eBay download from PS list. The only thing then is that you have to manually transfer the tracking number to eBay.
That actually makes their earlier statement (from post #9) "Its easy to correct pre-shipment" not factually correct.
However, info provided by @fabulous_fragrance about the "disable automatic address validation" seems to take care of the problem. I just did one today and PS left it alone even though it was a format I suspect they would have altered had I not made that change.
