06-20-2018 08:42 PM
06-20-2018 09:16 PM
06-20-2018 09:40 PM - edited 06-20-2018 09:42 PM
Offering free returns will attract the flys that love to return everything they buy.
A buddy of mines wife returns literally half of what she buys online....it's insane. Before the internet she always had a habit of returning many things back to the store. This habit has now carried over online her love for returning product.
She's a very nice person overall, but I sure as helll wouldn't want her as a customer.
06-21-2018 07:38 AM
Let us know in a couple of weeks if your return rate has returned to normal, since discontinuing free returns.
06-21-2018 05:06 PM - edited 06-21-2018 05:07 PM
Care to elaborate?
Never mind. I see you actually did post an explanation after the cryptic OP.