Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Refunding Item after 3 Months - Fees?

Hi, At the beginning of the year (January 2nd 2019) I sold a watch which was gifted to me many years before. The watch was in excellent condition but had stopped some time before selling, I wrote in the listing that the watch required a new battery. ...

Ebay is being ridiculous about USPS not delivering on time

We guarantee 1 day shipping to ship it out and we do follow our rules. We got a ding for shipping for an item and it not being there by their estimated delivery date with USPS. How can we be responsible for the shipping medium? I guess many people sh...

Problem with valid ship date not appearing in eBay shipping label program

I had several auctions end on 4/28. My listings state I ship within one business day which would be 4/29. I just went in to eBay's shipping label program to start printing them and the "Ship On" drop down box doesn't list 4/29. It only lists 4/30, 5/...

Se perdio mi paquete

MI PAQUETE SE PERDIO Y TAMBIEN MI DINERO

Sending a buyer a return shipping label

Ok, I’m a moron and hugely embarrassed but I’ve paid (unfortunately) for a return label for a buyer to return merchandise to me but I can not figure out how to send them the label. I’ve googled how and when I go to “view the return details” I do not ...

Resolved! Will there be duties on returned product?

So I just returned something on eBay and it was my first time returning online. I didn't realize that I could use the original label for returns and ended up buying a new label (from Canada to US). I emailed the tracking to seller after marking as sh...

SHIPPED CHINA A PARCEL.WHERE IS IT NOW?

Hi.I sent a parcel to china.Weights 2980 grammes.And 300pcs of audio capacitors.Marked as 60usd.Here is result. 2019-04-08 15:14离开【京邮国际】，下一站【速报监管】（经转） 2019-04-04 13:27进口海关放行 2019-04-03 16:55送交进口海关 2019-04-02 18:31已交航空公司运输 2019-04-02 15:02到达【北京国航】（经转）...

Printing label, eBay label appeared as Parcel - I did not offer that!

Well, this was interesting but not much fun. Can anyone tell me how this happened and what to do (next time)? I sold a pair of jeans, I offered;1) padded flat rate priority envelope2) express flat rate envelope that's all. The label came up and I pri...

Issue with a “item not as described” dispute.

Hello~ I have been buying on eBay for the longest time and have recently started selling on eBay. I’ve had only great experiences with pleasant buyers but recently came upon a difficult buyer, and was wondering if I can get some advice and direction....

Resolved! Refund Hassle

Purchased a iPhone that was advertised as "New". Once received I contacted Apple who informed me that the phone was originally purchased 6 months ago. I then call AT&T to check on the IMEI and was told the phone was reported lost or stolen. I contact...

Global Shipping tracking

I ordered a package of goods from a US seller via eBay Global Shipping to Australia.The tracking system was good; received in shipping centre, sent, cleared customs, delivered to my address - only it wasn't delivered, either in the day listed against...

How to set printing preferences for labels?

Sorry to bother all with this one, but I did search before posting. When I print a label (onto sticky label paper), it prints the label AND also prints a receipt and a lot of boilerplate on the same label--which wastes perfectly good label paper on t...

Got a bad feeling I'm being scammed

So I have listed a $100 dollar paper collectible item, it is new, unused, sealed. I have pictures of it on all sides. Boxed with cards inside. I lowered the price for Black Friday week, and got a bite, I was so happy because this has been sitting aro...

Combined shipping to Global Shipping Center Erlanger

Hi!I have received 3 international orders today. Different buyers, different addresses, but all of them go to the Global Shipping Center in Erlanger for further international shipping.Can I send only one package to Erlanger with all 3 orders inside a...

Beware of Buyer that scams sellers and do not sent items back. And Ebay refund them all money!

I am writing this cordial letter to the community to see if i get my issue with ebay solved. I am not a current seller. I sell things sometimes i use mostly to buy items and stuff we do need. I have noticed that Ebay favor people that scam seller to ...