Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Refund Hassle

Purchased a iPhone that was advertised as "New". Once received I contacted Apple who informed me that the phone was originally purchased 6 months ago. I then call AT&T to check on the IMEI and was told the phone was reported lost or stolen. I contact...

Global Shipping tracking

I ordered a package of goods from a US seller via eBay Global Shipping to Australia.The tracking system was good; received in shipping centre, sent, cleared customs, delivered to my address - only it wasn't delivered, either in the day listed against...

How to set printing preferences for labels?

Sorry to bother all with this one, but I did search before posting. When I print a label (onto sticky label paper), it prints the label AND also prints a receipt and a lot of boilerplate on the same label--which wastes perfectly good label paper on t...

Got a bad feeling I'm being scammed

So I have listed a $100 dollar paper collectible item, it is new, unused, sealed. I have pictures of it on all sides. Boxed with cards inside. I lowered the price for Black Friday week, and got a bite, I was so happy because this has been sitting aro...

Combined shipping to Global Shipping Center Erlanger

Hi!I have received 3 international orders today. Different buyers, different addresses, but all of them go to the Global Shipping Center in Erlanger for further international shipping.Can I send only one package to Erlanger with all 3 orders inside a...

Beware of Buyer that scams sellers and do not sent items back. And Ebay refund them all money!

I am writing this cordial letter to the community to see if i get my issue with ebay solved. I am not a current seller. I sell things sometimes i use mostly to buy items and stuff we do need. I have noticed that Ebay favor people that scam seller to ...

Item was damaged in transit, seller asked for refund and return, then I screwed up....

As the title says, I had a record player get damaged in transit. The dust cover was broken, which is surprising in of itself as the box was completely undamaged and it was packed extremely well, regardless of that...The buyer was SUPER angry. I under...

Resolved! Return label for an item already returned?

I ordered an item that took nearly three weeks to arrive, despite the sellers claim of "Free delivery in four days". I was on a deadline to complete a project I needed the item for, so I sourced it locally and told the seller that upon arrival I was ...

Resolved! Item sent in excellent condition, arrived damaged

Hi, i recently sold a limited edition print (poster ) and shipped it in a small tube. I shipped it (USPS) off in excellent condition and when my buyer received it, he sent me pictures of one of the end caps completely destroyed into several small pie...

FedEx one rate not appearing in shipping choices

is that unavailablenow with ebay shipping? i don't like shipping glass items with usps

International First Class (charged to customer) Undercharged $11

International First Class postage on Ebay has always been a mess, but the mess has gotten out of hand. It has flipped back and forth between over and under charging over the years. The domestic "free shipping" was supposed to be automatically deducte...

Received fake fragrance, but cannot ship it back

I have received a fake fragrance purchased on ebay. I opened a return ticket upon reason 'item not as described'. Seller accepted the return but when i went to post office in Macedonia, they said airport company has prohibited outgoing shipments of f...

buying a video game get scamed

Hi i bought a GTA V game for pc from a seller and he didnt send a game he sent me a stollen account with no game on it and when i opend a case on ebay he accepted the return but he wrote in description there's no return how its even possible to retur...

USPS First Class Calculation error overcharges buyer with weight" 1lb or less" and oz entry

Hi All, Just saw one of my buyers charged for incorrect shipping cost USPS 1lb - 15oz instead of just USPS first class shipping for 15oz. So instead of 5.83 they were changed 9.30. Checked the sold item by doing a "Sell Similar" and help desk explain...

Shipping Label printing

BTW this is on a Windows 10 platformDoing research for printing Ebay online purchased shipping labelsFor those who purchase the online postage for USPS or other shipping, the label printing is the weak link to complete the shipping process.Also those...