My eBay watch list not showing when using my Waterfox Browser.

[lisa_b54]

This just stated a few days ago with my Waterfox browser. My eBay watch list is now only showing a few random items about 9- 10 when I have 175. No page numbers on the bottom; it's blank. I'm eve able to see items that have expired. Everything else works fine except for my watch list. I now have to use Chrome (which I don't like) to view everything correctly. I'm not having any other issues with any other websites; just eBay ;( ....Anyone else having a problem?

[damon_store]

Hello,

I use chome browser and no issue like that my friend. I think you can use chrome or any other browser to log and check that.

best regards

[eburtonlab]

I just tried Waterfox and I see the same problem on the Watch List page with a clean install, so the problem is not related to cookies, cache or extensions.

Possible workarounds:

Use another browser.

Use the Summary page to view your Watch List items.

Use an alternative Watch List link -- this link will display one hundred items per page, but you still will not be able to see the link to page two:

https://www.ebay.com/mye/myebay/watchlist?custom_list_id=WATCH_LIST&page=1&items_per_page=100

The problem seems to be with the row of categories shown at the top of the Watch List page -- the row is not scrolling as it should, making the page too wide. If you install an ad blocking program such as Ad Block, and use the element hiding tool to block that category row, the rest of the page will load properly.

[lisa_b54]

Thank you...Yeah, I figured out the summary page would work a while ago. What's really strange is when I first log in everything  is normal  with my watch list page but when I switch over to view my purchases and go back to watch list, it then reverts back to showing only 22 items and the bottom of the page is blank. A day ago it showed only a few items.

     I spoke with eBay and they feel it's something on their end. Hopefully they can resolve the issue  sometime soon. I've never had a problem like this before.  Is it my Browser....hmm I don't really think so but on Chrome there is no issue but then again, Chrome is huge!  Since I don't like chrome I will stay with Waterfox and use the summary to view my watch list. I don't really want to have to go back and forth. I can deal with it and I'm confident eBay will get this fixed!

[lisa_b54]

Thank you,  I know there is no issue with Chrome, it works perfectly on eBay...I just don't care for Chrome. I really like my Waterfox because I have it set up the way I want (in ways you can't do with Chrome!). Ive been using it for years now and I'm not having any problems anywhere else. I discovered  I can view my watch list through the summary page. That will work for me for now and eBay feels this is on their end and will resolve it soon.  🙂

[eburtonlab]

If you have an ad blocker such as Ad Block Plus, try using this custom filter rule:

ebay.com##.carousel__list

That should block the categories at the top of the Watch List page that are elongating the page. Paste that rule in to "My Filter List" under "Custom Filter Rules" in the Advanced section. Then reload the Watch List page and the page should no longer be too wide.

[mrgaijin00]

Nice suggestion, except that I don't use this plugin.  Right now I'll have to stick to the Watchlist under the Summary page just to ease things a bit.

In the end, however, it will be up to eB to fix the coding.  I've already submitted a bug report complete with screencaps, hope they'll be able to fix that soon.

BTW I'm also reminded of the top black bar symptom some weeks ago, which was equally annoying.  It doesn't appear anymore, so I believe it's just a botched coding issue.

[fountainfixer]

I'm having a similar issue when using Seamonkey... It's only the Watchlist page that renders way too wide, have to scroll a long ways to the right to get to the right side of the page. All of the other My eBay pages, Purchase history, etc are working properly! It does work OK in Firefox though. It broke for me about 2/1/2021. It's not the adblocker because it still loads wrong in safe mode.

[eburtonlab]

@fountainfixer 

The ad blocker is not causing the problem; the ad blocker provides a potential workaround by blocking the long category list that is not wrapping properly if you use the custom rule above.

[inceptions]

These are the browsers eBay recommends for using their site:

Microsoft Edge, Mozilla Firefox, Apple Safari, or Google Chrome (latest versions)

[karbonb]

I've been having the same problem with Firefox for the past couple of months. I finally figured out that it was a scrolling issue, but of course, eBay offers no help at all! There's not even a way to directly report the glitch to them. The Summary option is useless also because it only shows my recent purchases now. I've only used Firefox with eBay since 2009. I can't stand Safari, and will not ever put Chrome on any device I own, so if eBay doesn't resolve this soon, I'll just not be shopping here anymore.

I've been reading through other posts with different users having different problems with their watch list here, and the only thing that stands out is that no one at eBay itself cares if we, the people who keep them in business, are having problems with their website. I just read through 25 - 50 responses to a similar problem in multiple posts from users and not once has someone from eBay responded and offered a solution. I'm thinking their "discussion" boards here are useless, cos it looks like we're all just talking to each other, and no one at eBay is interested in helping.

[eburtonlab]

This is a user discussion forum; eBay employees do not participate in discussions except when called upon to make announcements or to explain policies.

What version of Firefox are you using? If possible, try updating to the latest version.

See if a link to update your browser appears here:

https://www.whatismybrowser.com/

eBay recommends using the latest version of your browser. If you do not want to use Chrome or Safari, try Opera or Brave.

You should be able to see your Watch List items on your Summary page. Try this link:

https://www.ebay.com/myb/Summary#WatchListContainer?sortId=25&ipp=100&Filter=1&cmid=1438&ssPageName=...

[karbonb]

Thanks for that suggestion. I use uBlock Origin, but thought I'd give it a try, so I copied your command into a new filter, and it cleared the quick access categories at the top, finally allowing at least me to see my full watchlist. This should also give eBay an insight into what is causing the problem to begin with - if they'd only come over and check out the problems people are having.

[karbonb]

Hi. Do you use any kind of ad blocker at all? I use UBlock Origin and tried the suggested command with it, and it succeeded in removing the category section at the top and now my summary page is loading correctly.

[karbonb]

Disappointing about eBay - especially since there seems to be no way to directly complain to them anymore about website glitches.

I'm using Firefox 78.9.0esr (64-bit). Safari is useless - I can't believe it was designed by Apple. Opera is okay, but they've made it overly complicated to do basic things. It also doesn't have a built in password saver that requires a master password to access. As far as I know, Firefox is the only browser that does. And since it only saves the passwords on your actual device, and not on a cloud somewhere, it is the safest structure to use.

So, thanks, but It has taken me a fair amount of time to set Firefox up as I like, so I'm really not interested in spending the time again to go and set up yet another browser with uncertain capabilities because eBay's website is glitchy, and is the only website that is causing problems. I'd rather just not use eBay anymore in that case.