02-09-2019 09:05 AM
Lately, there have been numerous posts from UK buyers and sellers on the .com boards (more than usual).
They are following links to "Ask the Community" from the help pages when logged into co.uk ... And ending up here.
I think that you and your UK counterpart need to look into this.
Although the sites are close enough to be cousins, they are not twins .... .com responders, for the most part, are going to give answers and suggestions based on .com rules (and shipping, etc), not .co.uk rules, which may result in bad information being passed along. (And not a small bit of confusion)
07-30-2019 03:20 PM
Thanks @penguins_dont_fly circling back on this with the global Help team.
@penguins_dont_fly wrote:
Hi doug … a few months later and we are still getting posts from UK members … this OP specifically states that he got here through the Help menu on .co.uk
07-30-2019 03:49 PM
@penguins_dont_fly I reached out to the member in the thread who came over from eBay UK for clarification on the link so we can track it down.
Also, if we see members from UK, they can be referred to
or
https://community.ebay.co.uk/t5/Discussion-Boards/ct-p/13
Thanks!
@penguins_dont_fly wrote:
Hi doug … a few months later and we are still getting posts from UK members … this OP specifically states that he got here through the Help menu on .co.uk
07-30-2019 07:56 PM
08-26-2019 03:57 AM
08-26-2019 05:52 AM
I reached out to the member in the thread who came over from eBay UK for clarification on the link so we can track it down.
Here is one recent UK poster who says he used "the updated version of seller view , and the discussion board link is in with all the other stuff like 'block bidder' etc":
08-26-2019 10:12 AM
Thanks @eburtonlab I've passed this on to the Help team. Hopefully they'll be able to track these links down.
@sunnysouth1 the Help team has been working on the issue. With thousands of pages and links, it's tough to track down the links. We're working on it.
@greg5000 I've semi-circled back with the Help team. Thanks for your help.
@eburtonlab wrote:
I reached out to the member in the thread who came over from eBay UK for clarification on the link so we can track it down.
Here is one recent UK poster who says he used "the updated version of seller view , and the discussion board link is in with all the other stuff like 'block bidder' etc":