03-18-2018 12:21 PM
This time?
Red banners, can’t connect to servers etc...
03-19-2018 07:36 PM
Yep, folks over on the Soapbox are also complaining. And, it seems to be getting worse, not better.
03-19-2018 07:40 PM
doug@ebay I was sent over to this thread by Alan so here's my input.
1. Pics below of errors for almost a week now
2. Once I click Post the screen freezes and when I try to go anywhere I get the one page loading error below ... when I hit the browser back arrow button I go back to the thread page and my Post is recorded and posted.
3. If I try to click anything too quickly after a screen change, to like a notification link, I get one of the page will nto oad errors.
4. These errors happen with both IE and Firefox
5. The link from the bottom of My eBay page is less then 25% effective, had to add the Community Home page to My Favorites / Bookmarks which gets me in quicker.
6. When I click Help for someone's post it sits there and does nothing but if I wait long enough it records.
7. Picture loading aften will freeze (just did it again) and if I choose more than one pic at a time it locks up ... I try them one at a time and slowly ...
8. The survey pic, the first time it popped up froze when I click yes to do the survey
03-19-2018 07:46 PM
I've had some loading issues or lack of loading issues. Not today so much, but the last couple days.
03-19-2018 08:20 PM - edited 03-19-2018 08:20 PM
@mr_lincolnwrote:doug@ebay I was sent over to this thread by Alan so here's my input.
1. Pics below of errors for almost a week now
2. Once I click Post the screen freezes and when I try to go anywhere I get the one page loading error below ... when I hit the browser back arrow button I go back to the thread page and my Post is recorded and posted.
3. If I try to click anything too quickly after a screen change, to like a notification link, I get one of the page will nto oad errors.
4. These errors happen with both IE and Firefox
5. The link from the bottom of My eBay page is less then 25% effective, had to add the Community Home page to My Favorites / Bookmarks which gets me in quicker.
6. When I click Help for someone's post it sits there and does nothing but if I wait long enough it records.
7. Picture loading aften will freeze (just did it again) and if I choose more than one pic at a time it locks up ... I try them one at a time and slowly ...
8. The survey pic, the first time it popped up froze when I click yes to do the survey
lol
Problem
Problem
Problem
Problem
Survey!
The best part is that I took the survey.....answered the questions.....even took time to type out a fairly long, detailed comment. Click enter......"Sorry your survey could not be processed" or something along those lines.
03-19-2018 08:28 PM
Oh good thought I was the only one with the hmmm can't reach page
I am trying to give a helpful & get this
think I will hang it up for the night & hope for a better tomorrow
And this on so many of the pages
03-19-2018 09:14 PM
Sorry all - still working on a fix for this.
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!
03-20-2018 04:11 AM
alan@ebaywrote:Sorry all - still working on a fix for this.
Thank you Alan, we know its being worked on ... just nice they get our feedback listing the errors. We certainly don't blame you for this, however, we would like to blame someone ... who's turn is it this week? Me? Trinton? Tyler? Doug? We're flexible with where we place the blame ...
03-20-2018 09:13 AM
@mr_lincoln, if you feel you need to blame someone, you can blame me as the tech manager.
We are actively working on the issues internally and with Lithium.
@mr_lincoln wrote:
alan@ebaywrote:
Sorry all - still working on a fix for this.
Thank you Alan, we know its being worked on ... just nice they get our feedback listing the errors. We certainly don't blame you for this, however, we would like to blame someone ... who's turn is it this week? Me? Trinton? Tyler? Doug? We're flexible with where we place the blame ...
03-20-2018 10:38 AM
Hello and I, too, having problem with all of a sudden when I click to go to next topic an error message, then without clicking on refresh or whatever, it jumps and fixes itself. My main concern is I now have an unsecured site (doesn't say secured like it used to?). It isn't my system. It used to have the secure site note at the top. And I know my Store has never had the secure https but believe ebay is fixing that in the future with the new "stores"?. Thanks.
03-20-2018 10:42 AM
Plus it is taking a long time to even sign into ebay over the past few days?
03-20-2018 11:19 AM
Fingers crossed, mine seems to be back to normal. For the last 20 minutes or so, anyway.
03-20-2018 11:54 AM
03-20-2018 04:22 PM
doug@ebaywrote:@mr_lincoln, if you feel you need to blame someone, you can blame me as the tech manager.
We are actively working on the issues internally and with Lithium.
@mr_lincolnwrote:
alan@ebaywrote:Sorry all - still working on a fix for this.
Thank you Alan, we know its being worked on ... just nice they get our feedback listing the errors. We certainly don't blame you for this, however, we would like to blame someone ... who's turn is it this week? Me? Trinton? Tyler? Doug? We're flexible with where we place the blame ...
Just kidding of course Doug ... a little levity now and then is good for the soul ... at times I am sure its a daunting task getting everything running like a well oiled machine ... or in your case, the programming and electronics with a clean line of power ... not to mention having to tolerate the moaning and groaning from The Community ...
Mr. L
03-20-2018 07:12 PM
Thanks for the updates all. It has been pretty smooth all afternoon. We're going to keep an eye on it, so let us know if you experience anything strange.
Thanks again for your patience.
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!
03-21-2018 03:06 AM - edited 03-21-2018 03:11 AM
@dtexley3wrote:The issue seems to be tied to session authentication, when it hangs, it appears that it's taking mutliple attempts for the browser to get the community server to accept the session information.
alan@ebay whoops, replied to wrong post, sorry @pocomocomputing
D, good morning, looks to be lithium reformating the regular discussion boards to be like and act like the member-to-member boards. I can see where this type formating could be more helpful in understanding which post is being responded to.