08-23-2017 10:25 AM
I am not signed up for any notification from the Community Board, yet I am getting the bell notifications that someone has responded to a thread I haven't even read.
@Anonymous
I don't mind reponding to threads I have replied on, IT is the threads I HAVE NOT replied to I don't want to be notified of.
Anyway to stop the unwanted random member responded to a random thread notices?
08-23-2017 10:48 AM
I'm getting the same thing... every time I log on I have around 20 notifications about things that I'm not interested in. I've tried to "subscribe" and then "unsubscribe" to the unwanted threads, but it hasn't changed anything.
08-23-2017 10:53 AM
Hi @tev4all & @bidicus*maximus,
Last night Lithium pushed an update to fix an issue with notifications.
Before last night, if you 'subscribed' to a board, you should have received a notification for each new post on that board - that wasn't working - users weren't receiving notifications.
Can you check/confirm that you're not subscribed to boards? If you are subscribed on the board level you're likely to receive a lot of notifications.
Thanks.
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
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08-23-2017 11:09 AM
alan@ebay wrote:Hi @tev4all & @bidicus*maximus,
Last night Lithium pushed an update to fix an issue with notifications.
Before last night, if you 'subscribed' to a board, you should have received a notification for each new post on that board - that wasn't working - users weren't receiving notifications.
Can you check/confirm that you're not subscribed to boards? If you are subscribed on the board level you're likely to receive a lot of notifications.
Thanks.
The Forced update changed all my preferences to immediately, have changed to never, will see if that takes care of the problem. Thanks,
08-23-2017 11:35 AM
I'm guessing this will take at least 24 hrs. or more to take affect, just recieved another unwanted member replied to thread notification.
08-23-2017 11:40 AM
I noticed I was subscribed to the Selling board, something I did a while ago, I received a ton of notifications this morning, I unsubscribed and now its back to normal.
Keep doug@ebay & I updated on how it goes - we're here to help!
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!