Today I went looking for the Technical Issues page. I gave up on trying to find it on the eBay forum and used google to find the page.
Why do we have to go to the Community Info, then the drop-down menu to then access the Share eBay Technical Issues forum? Technical Issues are critical to the day-to-day processes as a seller and sometimes as a buyer. Where this is located makes no sense from a flow standpoint or from a "hey this is where you need to report or find issues" standpoint. The other items under the Community Info are not in any way related to Technical Issues either.
This is also the page for the eBay managed pinned thread "Ongoing technical issues", a really IMPORTANT thread for ALL users.
Can we please get the Share eBay Technical Issues forum moved to the Buying & Selling community page where it logically should be? The Buying & Selling page is the landing page for most users on the eBay forums. This would have the Technical Issues located in a logical location (along with the already available Mobile OS pages) and would probably help cut down on duplicate posts on the Selling Forum.
Thank You
@blingfling123 wrote:
Today I went looking for the Technical Issues page. I gave up on trying to find it on the eBay forum and used google to find the page.
Why do we have to go to the Community Info, then the drop-down menu to then access the Share eBay Technical Issues forum? Technical Issues are critical to the day-to-day processes as a seller and sometimes as a buyer. Where this is located makes no sense from a flow standpoint or from a "hey this is where you need to report or find issues" standpoint. The other items under the Community Info are not in any way related to Technical Issues either.
This is also the page for the eBay managed pinned thread "Ongoing technical issues", a really IMPORTANT thread for ALL users.
Can we please get the Share eBay Technical Issues forum moved to the Buying & Selling community page where it logically should be? The Buying & Selling page is the landing page for most users on the eBay forums. This would have the Technical Issues located in a logical location (along with the already available Mobile OS pages) and would probably help cut down on duplicate posts on the Selling Forum.
Thank You
Hey @blingfling123! Thank you for your feedback on this. I know this is something as a Community Team we have had talks about and are looking into options for how we want to structure the tabs under Community Info. As we continue to look into all of the options we may reach out to ask for more feedback and if we do we will be sure to let you and others know about it.
Devon,
@wastingtime101 wrote:
Hey devon@ebay. I'd vote for moving the board to the general buying & selling navigation. I'd also vote for renaming the board "Technical Issues" instead of "Share eBay Technical Issues"
Hey @wastingtime101! Thank you for that feedback and I will be sure to share it with the rest of the team as we look more into this.
Devon,
Featured Posts
