Seeing issues with the new Community platform?

[community_team]

Thank you for helping us catch those bugs! While we did work hard to make sure we caught any issues before we released the new changes to the Community, there might be some issues that we didn’t catch. If you find any issues, please post them only here. The Community team will be actively monitoring this post and we’ll work as fast as we can to get them resolved. No need to @ mention us, if you post here.

Be sure to include links to the pages, screenshots, which browser you’re using and other relevant information you can share.

Update as of 03/05: Thanks for your feedback! I'll be tracking updates here.

[hurryagain]

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@mr_lincoln wrote:

@go-bad-chicken   "Bob the eBay Seller" posed for that pic, WHAT right handed person would be taking notes or writing on the LEFT side of their laptop?  VERY CUMBERSOME AND INEFFICIENT.  The woman on her smart phone is actually blocking pedestrian traffic in a public area, but of course she doesn't care what's going on around her or who she is inconveniencing, she's just all about herself and her phone. 

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...Poor Bob...

Nobody likes him...

@mr_lincoln 

@go-bad-chicken 

[buyselljack2016]

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@hurryagain wrote:

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@chapeau-noir wrote:

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From people more knowledgeable than myself (i.e., they're big time with a concierge, etc.), it's an indexing problem resulting from the shorter month, and listings should repopulate properly within 24 hours.  I'm FP only and my GTC relists from today are starting to appear now. 

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@chapeau-noir 

You were right.  My auction listing magically appeared in my sold section...right at about midnight...like clockwork as you said it would.  🙂

I hope that all of the other selling issues resolved themselves too.

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My GTC relists seem to have reappeared as well😁  Time will tell, but by the time I realize something is just sitting there on the shelf, and no longer listed, I will just chalk it up to a "senior moment". (like the senior moment that I just had posting this. A re-read shows that the "short month" was already cited) (I read as far as "indexing problem" and stopped)🤗

Hope all the "auction" seller's sold items have worked their way back where they belong.

Maybe it was "coding" issue caused by 2020 having been a leap year with that extra day tossed in. Year 2021 just got all confused, and did not know what to do.

[biggymoe]

This new format is a classic cluster ____!!  Unusable is an understatement!!

PLEASE, PLEASE, PLEASE, I BESEECH YOU, RETURN TO THE OLD FORMAT!!

[buyselljack2016]

Fixed it. Now I can 3 posts on a single page on a 21" monitor.

 

[bigdeals.etc]

Stop trying to give me carpal tunnel... my mouse wheel is starting to catch fire with all the constant friction.

Also I still got that dumb glitch/3600 second suspension for being accused to spam/post duplicate posts when all I did was try to re-post a message that you guys say there's an HTML error when there isn't. Hasn't that glitch been fixed yet at least???

[bigdeals.etc]

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@ra_201044 wrote:

And the fact that there is more white on this page than there is in a 100 pound bag of white rice?

Guess you can't quote anymore, either.

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It seems that the designers made it optimized with 640x480 resolution in mind. News flash guys... it's no longer 1985.

[hurryagain]

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@buyselljack2016 wrote:

Fixed it. Now I can 3 posts on a single page on a 21" monitor.

 

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Wowie! 

A whole 3 messages at one time!  It's because you have a 21" monitor...😂

That's it...I'm going to load this up on my 60" TV...maybe I can see 5 messages...😂🤣

I just found that I cannot upload my saved photos in my profile...it just comes out blank...another glitch???

This is reminding me of the time a few years ago where there was one cascading glitch after another...oh dear...

@buyselljack2016 

[readabouthorses]

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@hurryagain wrote:

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@mr_lincoln wrote:

@go-bad-chicken   "Bob the eBay Seller" posed for that pic, WHAT right handed person would be taking notes or writing on the LEFT side of their laptop?  VERY CUMBERSOME AND INEFFICIENT.  The woman on her smart phone is actually blocking pedestrian traffic in a public area, but of course she doesn't care what's going on around her or who she is inconveniencing, she's just all about herself and her phone. 

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...Poor Bob...

Nobody likes him...

@mr_lincoln 

@go-bad-chicken 

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I like him. I think he's cute. The rest of the boards are so messed up might as well have a cute guy to look at while trying to navigate this mess.

[somanypostcards]

Sort by Most helpful is quite unhelpful on the Technical Issues board.  The first page shows "most helpful" discussions from the years 2016 - 1019.  How is any of that helpful with today's issues of buyers not being able to bid, GTC items vanishing instead of being relisted, sold auctions being placed in Orders -> Unsold or Listings -> Ended with the option to relist, and numerous other 2021 technical issues?

Please provide a sort option of Recently posted to existing discussions.  If you keep the Most helpful option, don't go back years to outdated discussions.

[tigercatt-16]

Still no quoting feature for IPHONES. Hopefully soon? 😐

[somanypostcards]

Implementation of Sorted by:  needs to be revised.  Currently there are 4 choices, each showing 2 pinned items at the top and 15 discussions that meet the sort requirement when the sort criteria is selected.  1) Consider removing the pinned items to minimize scrolling.  2) Please add:  Most recently updated.  I consider this omission the single biggest flaw in the new Community Platform.  3)  In Selling, the 15 discussions for Most viewed date from the 2013 to Feb. 2020 (i.e. none in the past year).  The 15 discussions for Most commented date from 2015 to June 2020 (i.e. none from the last 8 months).  The 15 discussions for Most helpful date from 2016 to Oct. 2020, with all but 2 over a year old.  The new design that does not provide a sort by Most recently updated virtually insures that no discussions beginning with the implementation of new Community Platform will ever be seen when sorting by Most viewed, Most commented, and Most helpful.

[ittybitnot]

Still no quoting feature for IPHONES. Hopefully soon? 

Some people on here can "quote"...however,  for me (new 2021 Dell PC Windows 10 Chrome) it is soooo faint I can't see it anyway.  It is because I am OLD I suppose and my eyes are not adjusting quick enough from the new and modern WHITE SPACE. ?? !!! 

[chapeau-noir]

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@mr_lincoln wrote:

@go-bad-chicken   "Bob the eBay Seller" posed for that pic, WHAT right handed person would be taking notes or writing on the LEFT side of their laptop?  VERY CUMBERSOME AND INEFFICIENT.  The woman on her smart phone is actually blocking pedestrian traffic in a public area, but of course she doesn't care what's going on around her or who she is inconveniencing, she's just all about herself and her phone. 

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I noticed Bob's weird writing, too - I mentioned it but the post is gawd knows where.  Didn't notice the clueless cell phone user, but that's pretty funny - all of this clip art sites use is so stagey.

[chapeau-noir]

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@go-bad-chicken wrote:

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@chapeau-noir wrote:

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@go-bad-chicken wrote:

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@buyselljack2016 wrote:

Now I have to make a note of where I left off when reading the posts in this thread(note to self 263), so that I can find where I left off😋

(Then make another note to self) Why am I bothering to come back?(to the community)

(Another note to self)  I sometimes learn useful things here.

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Yep.

And that's why eBay included a photo of Bob taking notes, in the header located at the top of each community forum.

Its a subliminal message meant to foreshadow the future of the eBay community.

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This ^^  What is with this business of having clip art of people we don't even know all over the place?  It doesn't really humanize it for me - I have no idea who these people are or why they are there.  I used to be a data miner and read hundreds of websites, and after a while you'd see the same danged clip art people showing up site after site. 

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IMO eBay is attempting to make it appear to sellers here on the boards, that almost other sellers are sophisticated.

Notice that in the photo above "Bob the eBay seller" is using a very thin laptop,

and not some outdated large cumbersome desktop PC, which in eBay's eyes is a relic of the past.

And in the photo below "Jane the eBay seller" is using a mobile phone, and not some outdated large cumbersome desktop PC, which in eBay's eyes is a relic of the past.

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But...but...she's so HAPPY!!

Desktops are actually workhorses for business and industrial use and that's not sexxxy enough for ad placement, I guess.

[loveyourimagination49]

Regarding your white space and being old.

I use the eBay app in dark mode, most apps have that option now, it has nothing to do with being old. It’s the fact that they do whatever they want, regardless of the user. Hopefully they will cut down on this white space in the community. Sorry half rant.
@ittybitnot