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Platform Meltdown - can't upload photos nor report inapproriate content

Looks like there is a meltdown of the Community Platform this morning.  Can not upload photos!   Thus I can not upload screen shots of what I am seeing.

 

Also tried to report advertising on the thread and after hitting the reply button things go gray and the page never reloads with message that Mods were notified.

 

If this is a situation where they are doing maintenance, then a few suggestions:

 

1.  Do maintenance at times when users aren't likely to be on, say after 2AM PCT

2.  Have a warning that maintenance is proceeding and things may not work as planned.

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Re: Platform Meltdown - can't upload photos nor report inapproriate content

@no_zero369   I created a thread too about the photo uploader not working ... perhaps they are working on all the issues and short comings on the new Community platform ...

Regards,
Mr. Lincoln - Community Mentor
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Re: Platform Meltdown - can't upload photos nor report inapproriate content

sheila@ebay
eBay Staff (Alumni)

@no_zero369 wrote:

Looks like there is a meltdown of the Community Platform this morning.  Can not upload photos!   Thus I can not upload screen shots of what I am seeing.

 

Also tried to report advertising on the thread and after hitting the reply button things go gray and the page never reloads with message that Mods were notified.

 

If this is a situation where they are doing maintenance, then a few suggestions:

 

1.  Do maintenance at times when users aren't likely to be on, say after 2AM PCT

2.  Have a warning that maintenance is proceeding and things may not work as planned.


@no_zero369 I'm sorry that you were having issue uploading images, are you still experiencing issues?

 

Our maintenance window is normally early in the morning but only during the week. It looks like you were having issues last Saturday? If this happens again, can you post screenshots and give as many details as possible.

 

Certain maintenances require a restart of the server in order for the changes to go through. Otherwise the Community experience shouldn't be disrupted in any way. You're right, we should give a heads up on when maintenance time windows are. I'll look into this and will try to implement some kind of messaging soon.

Sheila
Community Manager
eBay
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