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Latest updates to the platform

sheila@ebay
eBay Staff (Alumni)

Happy Friday!

 

Early this morning we released a few updates to the Community.

 

1. Implemented preview of notifications when clicking on the bell icon in header

2. Added page numbers at the top of replies

Screen Shot 2021-04-22 at 2.53.23 PM.png

3. Replaced 'load more' with page numbers to the profile activity component (posts / replies) on the View Profile Page

Screen Shot 2021-04-22 at 2.53.55 PM.png

4. Changed the text key for @mention feature hint to read when typing 3 or more letters

Screen Shot 2021-04-22 at 2.54.36 PM.png

5. Implemented profile hover card in community / category activity and forum message list

6. Implemented a link in each message to jump to the latest post in Forum Topic Page

Screen Shot 2021-04-22 at 3.02.35 PM.png

7. Fixed the position of "choose files" button in photo upload dialog

 

The Community team and myself have taken all of the feedback posted on the boards and will evaluate if we can make changes.  When I have updates to share or when fix bugs, I'll post on the Platform Feedback board.

Sheila
Community Manager
eBay
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Latest updates to the platform

sheila@ebay
eBay Staff (Alumni)

Hello Community!

 

Since we rolled out the last update, last Friday morning, we noticed an issue with performance on the platform. We're rolling back the change for the update for the notification bell tonight. All other updates rolled out last Friday will not be impacted. We should be able to roll improvements to notifications soon.

 

Once I have confirmation, I'll update this board!

Sheila
Community Manager
eBay
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Latest updates to the platform

sheila@ebay
eBay Staff (Alumni)

Hello Community!

 

Just wanted to let you know that there will not be any updates released this week. We caught a performance issue a couple of days ago and Khoros is still working on fixing that. Right not the status is that we'll release an update early next week.

 

We had to roll back the hover card option as well. That should go back up next week. 

Sheila
Community Manager
eBay
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Latest updates to the platform

sheila@ebay
eBay Staff (Alumni)

Hooray, it's Friday!!

 

We were supposed to have some updates roll out early this morning but some issues were found again, that was slowing down the performance of Community. We're pushing out the updates to early next week.

Sheila
Community Manager
eBay
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Latest updates to the platform

sheila@ebay
eBay Staff (Alumni)

Hello Community!

 

I just got word that we're not going to post any updates to the platform this week. Khoros has run into some critical issues, in regards to performance, that they've been working hard to fix first. Hopefully, I'll have some better news next week.

Sheila
Community Manager
eBay
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Latest updates to the platform

sheila@ebay
eBay Staff (Alumni)

Happy Wednesday!

 

On Monday we released some updates to the Community:

1. For about the last month we've been having performance issues which were quite difficult to fix. Khoros released those improvements on Monday

2. Changed “sorted by most recent” in community / category activity and forum message list to reflect the settings you've set which you can find in your profile

3. Added a blue frame and the eBay logo to highlight a reply from an eBay employee. We plan on adding the same logo and frame for new posts created by eBay employees in the coming weeks

4. We had some minor pagination issues on the profile page where all of the page numbers were showing, instead of giving the option to go to the next page. We fixed that issue.

 

In the next couple of weeks, the Community team will stop using pinned posts, unless there's an urgent message that needs to go out. Instead, you'll see a component on the right side of the forum page that will link to a board that has the latest updates. We'll start with the Selling, Payments and then the Platform Feedback board. The rest of the pinned posts will gradually phase out. 

 

As usual, I'll post updates when I come across them.

Sheila
Community Manager
eBay
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