Latest Updates feed on Community homepage

[doug@ebay]

Yesterday there was an issue with the Latest Updates feed on the Community homepage. Older posts were showing first, and different users were seeing different posts.

This should be resolved, but some users may still see older posts as the Community servers continue to update.

Here is what you should see:

[scratch*post]

Doug, thanks for working over the weekend.

[Anonymous]

doug@ebay 

I don't know if it's a related issue, but the announcements page is all out of order. Page 1 shows announcements from 2008. I was looking for an announcement from June about shipping and couldn't find it on page 1.

Separate issue - the community has been loading very slowly the last week or 2.

[doug@ebay]

Hi @Anonymous the main page blog feed has been fixed, but there are still a couple of internal blog feed sorts we're working on with Khoros. The Announcements page is one of them, thanks for checking.

---

@Anonymous wrote:

doug@ebay 

I don't know if it's a related issue, but the announcements page is all out of order. Page 1 shows announcements from 2008. I was looking for an announcement from June about shipping and couldn't find it on page 1.

Separate issue - the community has been loading very slowly the last week or 2.

---

[greg5000]

Hi Doug,

There seems to be a number of issues ongoing and an old one not resolved.

1) I and many others here are getting a Red Band Authentication Error when we are drafting our posts (and then can't post).  The work-around is to back out and try again, sometimes it take 3 attempts to post.  This has happened in the past off-and-on, but this past week has gotten very bad and very frequent.

2) Trying to tag a post Helpful sometimes brings up a Red Band Error that says "Sorry, unable to complete the action you requested." 

3) The Notification Feed still doesn't always "Notify" (when  someone replies to one of my posts).

Hope these issues can all be resolved.

Thanks,

Greg

[greg5000]

---

@greg5000 wrote:

Hi Doug,

There seems to be a number of issues ongoing and an old one not resolved.

1) I and many others here are getting a Red Band Authentication Error when we are drafting our posts (and then can't post).  The work-around is to back out and try again, sometimes it take 3 attempts to post.  This has happened in the past off-and-on, but this past week has gotten very bad and very frequent.

2) Trying to tag a post Helpful sometimes brings up a Red Band Error that says "Sorry, unable to complete the action you requested." 

3) The Notification Feed still doesn't always "Notify" (when  someone replies to one of my posts).

Hope these issues can all be resolved.

Thanks,

Greg

---

doug@ebay 

Hi Doug,

Can you provide any updates regarding the concerns I posted?  The Red Banner Errors are happening often and many are reporting this.  Members (and me) are also experiencing other problems and are having to sign-in again.

Thanks,

Greg

[doug@ebay]

Hi @greg5000 we've collected info from some other posts, as well as Mentors and sent it over to Khoros. We're still not sure what is causing the current issues, but we are still working on it and testing with Khoros. We have some leads, but we're still working on identifying and fixing the cause of the issues.

---

@greg5000 wrote:

---

@greg5000 wrote:

Hi Doug,

There seems to be a number of issues ongoing and an old one not resolved.

1) I and many others here are getting a Red Band Authentication Error when we are drafting our posts (and then can't post).  The work-around is to back out and try again, sometimes it take 3 attempts to post.  This has happened in the past off-and-on, but this past week has gotten very bad and very frequent.

2) Trying to tag a post Helpful sometimes brings up a Red Band Error that says "Sorry, unable to complete the action you requested." 

3) The Notification Feed still doesn't always "Notify" (when  someone replies to one of my posts).

Hope these issues can all be resolved.

Thanks,

Greg

---

doug@ebay 

Hi Doug,

Can you provide any updates regarding the concerns I posted?  The Red Banner Errors are happening often and many are reporting this.  Members (and me) are also experiencing other problems and are having to sign-in again.

Thanks,

Greg

---