09-17-2018 08:38 PM
@#{login} <--- that's what happens when you try to tag someone. It's been going on for a while and now I see I'm not the only one having this problem.
Solved! Go to Best Answer
09-18-2018 04:51 PM
A javascript file was identified as causing issues and has been removed. Tagging, helpfuls and photo posting seem to be back to normal. Please let me know if you see any other issues.
09-17-2018 08:41 PM
I tried to edit too and couldn't.
09-17-2018 08:44 PM
@Anonymous
@bigger.fish.to.fry
The first tag is what I got when I tried to tag the original poster, the second was an attempt at typing out the name manually.
09-17-2018 08:45 PM - edited 09-17-2018 08:46 PM
09-17-2018 08:47 PM
@#{login} what browser are you using parker sparrow, can you try to tag again? I selected your name from the drop-down, let's see if this tag goes through.
09-17-2018 08:53 PM
@Anonymous
I'm using Firefox Quantum 62 on a Windows 10 machine.
As I type this, the tag above looks like "@#{login}", but gets translated into something that looks like the correct text once I post it.
09-17-2018 08:56 PM - edited 09-17-2018 08:58 PM
@#{login} I'm using chrome . I guess its still not working for me.
09-17-2018 08:58 PM
@eburtonlab wrote:@Anonymous
I'm using Firefox Quantum 62 on a Windows 10 machine.
As I type this, the tag above looks like "@#{login}", but gets translated into something that looks like the correct text once I post it.
My above post that tagged Doug did exactly what you described above. My above post that failed at tagging Parkersparrow shows @#{login} then it loses the hyperlink and turns to plain text before I even post.
More testing:
@#{login} The act of hitting the space bar after typing a tag deactivates the hyperlink.
The act of hitting the return bar does not deactivate the link. It still appears as @#{login} but it translates when posted.
So there's the work-around - don't press the spacebar after a tag @parkersparrow
09-17-2018 08:58 PM
09-17-2018 09:00 PM
What happens if you hit the space bar after a tag - does it lose the hyperlink?
09-17-2018 09:02 PM - edited 09-17-2018 09:04 PM
@eburtonlab great that works thanks 🙂
09-17-2018 09:03 PM - edited 09-17-2018 09:03 PM
What happens if you hit the space bar after a tag - does it lose the hyperlink?
@#{login} it appears that it does as I type.
@Anonymous
(no space with that one)
09-17-2018 09:04 PM
Thank you both for testing and confirming the same results. Now Doug has more info to bring to Lithium and figure out what's going on.
09-18-2018 05:58 AM
@#{login}
I hit the space bar above & it doesn't work
Was also trying to add a photo & it is doing nothing
Windows 10 with edge
Off to try chrome
09-18-2018 06:29 AM - edited 09-18-2018 06:34 AM
@#{login}
Same thing with chrome, space doesn't help
Start off by doing my @ and it brings up my list of users I click Op's user ID & it changes to blue screen shot below.
When I click post it changes it to the black shown on line 1
Edit Sorry!!!! Still having coffee
Oh wait just read again you say don't use spacebar.
Let me try again