what options do buyers have when UIP is opened?

[lemarcheaupuces]

seems i might have to open one soon.

rarely happens so not an issue.

recently i read about a seller saying a buyer was upset because of an UIP.

does anyone know what a buyer receives?

how an UIP looks like?

what are the options ebay gives a buyer?

well i know that they can pay.

have had buyers paying, right after filing one.

or do nothing.

had buyers just do that.

but does an UIP allows a buyer to say he is NO longer interested.

this is just for my own info.

i was wondering after recently reading about that other seller i mentioned above.

want to know what to answer a buyer if 1 day i deal with an upset one.

i would assume ebay offers buyers to just say they are NO longer interested.

but in 20 years most buyers have done nothing.

so i wonder if they have such option?

thanks.

[tdumonde2014]

Buyers only have two choices when a UPI has been opened, pay or don't pay, there is no third choice.

[missjen831]

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

[lemarcheaupuces]

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

[missjen831]

---

@lemarcheaupuces wrote:

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

---

Well the notice the buyer receives isn't all sunshine and rainbows, thats for sure. I wouldn't call it threatening myself but I have a thicker skin than most 🙂

The first message the buyer gets basically says the seller notified us you haven't paid for the item and that payment is due otherwise they will get an unpaid item strike.

[jennieaa]

When you bid, eBay makes it clear this is a 'contract' and you are expected to pay.  You don't get to 'loose interest'.  You are expected to pay.  Period.

The only way a seller can get a FVF refund is when the UIP expires and the buyer has not paid.  They are still out the listing fee, so the buyer costs the seller money even then.  Not to say the time/energy to relist.

The buyer may have lost interest because he found the same item cheaper from another seller.  Should the first seller be penalized?

[femmefan1946]

What does UIP stand for?

I do understand that you are referring to Unpaid Item Disputes, but my civil service training kicks in when I see an acronym.

Our standard practice was to spell out the full term then the acronym in brackets then use the acronym thereafter.

"Thank you for your request for a printout of the budget of the Department of Aboriginal Affairs and Northern Development Canada (DIAND). The DIAND website has this document available for printout."

Note that in this case the acronym bears only a passing resemblance to the actual name.

Because: bureaucracy.

[lemarcheaupuces]

---

@jennieaa wrote:

When you bid, eBay makes it clear this is a 'contract' and you are expected to pay.  You don't get to 'loose interest'.  You are expected to pay.  Period.

The only way a seller can get a FVF refund is when the UIP expires and the buyer has not paid.  They are still out the listing fee, so the buyer costs the seller money even then.  Not to say the time/energy to relist.

The buyer may have lost interest because he found the same item cheaper from another seller.  Should the first seller be penalized?

---

have no idea why you are replying this to me?

the points you are making are not relevant to my OP.

[lemarcheaupuces]

---

@femmefan1946 wrote:

What does UIP stand for?

I do understand that you are referring to Unpaid Item Disputes, but my civil service training kicks in when I see an acronym.

Our standard practice was to spell out the full term then the acronym in brackets then use the acronym thereafter.

"Thank you for your request for a printout of the budget of the Department of Aboriginal Affairs and Northern Development Canada (DIAND). The DIAND website has this document available for printout."

Note that in this case the acronym bears only a passing resemblance to the actual name.

Because: bureaucracy.

---

so all that to tell me i should have typed UID?

thanks...

i will make sure to be correct the next time i have a question about UID.

[lemarcheaupuces]

---

@missjen316 wrote:

---

@lemarcheaupuces wrote:

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

---

Well the notice the buyer receives isn't all sunshine and rainbows, thats for sure. I wouldn't call it threatening myself but I have a thicker skin than most 🙂

The first message the buyer gets basically says the seller notified us you haven't paid for the item and that payment is due otherwise they will get an unpaid item strike.

---

Well the mention of an unpaid item strike, can't be good news to a buyer.

most probably don't even know what it is.

it definitely explains why i have read about buyers being upset.

then again i have not filed many UID (hope i have the spelling right).

i also have never had an upset buyer about it.

could be that i send a few invoice reminders to late payers.

and usually wait up to 10 days to file one.

thanks for your help Missjen...

[myboardid]

When a bidder places their bid or buys a fixed price item, they are committing to purchase said item.  I don't believe they should have the option to change their minds afterwards.  ebay already allows them to request a cancellation from the seller, who may or may not choose to accept it.  eBay already gives the buyers way more leeway than it does sellers.  Buyers already have enough options, they don't need to be able to back out on a whim.

[lemarcheaupuces]

---

@myboardid wrote:

When a bidder places their bid or buys a fixed price item, they are committing to purchase said item.  I don't believe they should have the option to change their minds afterwards.  ebay already allows them to request a cancellation from the seller, who may or may not choose to accept it.  eBay already gives the buyers way more leeway than it does sellers.  Buyers already have enough options, they don't need to be able to back out on a whim.

---

the questions i had, have already been answered.

my opinion about the "option" was just a statement (i regret making that statement now).

was never meant to become a debate.

i am not arguing the fact that buyers don't have enough options.

Missjen provided the info i needed.

now i can understand better why some buyers get upset at UIDs.

that is all i needed to know.

but thanks for your opinion.

[janet9988]

---

@lemarcheaupuces wrote:

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

---

You don't have to open up an unpaid item claim. You can just cancel the order as out of stock or something....but you will suffer the consequences of doing that.

  If sellers had no mechanism to make buyers pay or punish them ..ebay would be full of sport bidders who would never have to worry about being held accountable for their actions. Sellers pay money to list items. Bidders need to be serious about what they are doing to a sellers account.

YOU arealso  free to let the buyer off the hook... heck don't even open up any kind of claim. Just pay the fee so the buyer is not upset with even the cancellation... after 30 days you can relist it if the buyer never gets around to paying.

[lemarcheaupuces]

---

@janet9988 wrote:

---

@lemarcheaupuces wrote:

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

---

You don't have to open up an unpaid item claim. You can just cancel the order as out of stock or something....but you will suffer the consequences of doing that.

  If sellers had no mechanism to make buyers pay or punish them ..ebay would be full of sport bidders who would never have to worry about being held accountable for their actions. Sellers pay money to list items. Bidders need to be serious about what they are doing to a sellers account.

YOU arealso  free to let the buyer off the hook... heck don't even open up any kind of claim. Just pay the fee so the buyer is not upset with even the cancellation... after 30 days you can relist it if the buyer never gets around to paying.

---

well thanks for your opinion.

but wasn't looking for a way out of an UID.

just wanted to know why some buyers get upset.

i have no intention to get an "out of stock" defect or lose my FVF for an unpaid item.

[mr_lincoln]

@lemarcheaupuces  I suppose you mean Unpaid Item "UPI" rather than "UID" ... I've only processed a few, added Buyers to my BBL (blocked list) ... none of them  paid, never heard from them and I relisted (eventually) and sold to someone else.