what options do buyers have when UIP is opened?

[lemarcheaupuces]

seems i might have to open one soon.

rarely happens so not an issue.

recently i read about a seller saying a buyer was upset because of an UIP.

does anyone know what a buyer receives?

how an UIP looks like?

what are the options ebay gives a buyer?

well i know that they can pay.

have had buyers paying, right after filing one.

or do nothing.

had buyers just do that.

but does an UIP allows a buyer to say he is NO longer interested.

this is just for my own info.

i was wondering after recently reading about that other seller i mentioned above.

want to know what to answer a buyer if 1 day i deal with an upset one.

i would assume ebay offers buyers to just say they are NO longer interested.

but in 20 years most buyers have done nothing.

so i wonder if they have such option?

thanks.

[castlemagicmemories]

Some use UPI, some use UID for the same thing, Unpaid Item Dispute.

Buyer has the choicr to pay or not pay.

That's it.  IF they don't pay, they get a strike.

Just two and they can't buy from thousands of sellers.

[castlemagicmemories]

---

@lemarcheaupuces wrote:

seems i might have to open one soon.

rarely happens so not an issue.

recently i read about a seller saying a buyer was upset because of an UIP.

does anyone know what a buyer receives?

how an UIP looks like?

what are the options ebay gives a buyer?

well i know that they can pay.

have had buyers paying, right after filing one.

or do nothing.

had buyers just do that.

but does an UIP allows a buyer to say he is NO longer interested.

this is just for my own info.

i was wondering after recently reading about that other seller i mentioned above.

want to know what to answer a buyer if 1 day i deal with an upset one.

i would assume ebay offers buyers to just say they are NO longer interested.

but in 20 years most buyers have done nothing.

so i wonder if they have such option?

thanks.

---

To answer your question, if you get an upset buyer who hasn't paid and you have opened a UPI, you can say that the case was opened automatically.

If they pay, all will be well.  

[garmentvarmint2004]

LEMARCH..

No,  buyers  do  not get the option of  responding to a UID---with the  response "not interested". Nor  should they!   TheONLY  person who  is entiled  to   be  upset is   the  Seller---NOT  the  buyer.    The buyer who  wins  an  Auction  and  who  then  does  not pay--has  RUINED  that  Auction  for  the  seller. 

[pantlandia]

---

@lemarcheaupuces wrote:

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

---

They have an option to let you know that they aren't interested, but that requires communication. UID buyers aren't the greatest at communicating. Of course they get upset, they are trained to expect no consequences for their actions on eBay. 

[lemarcheaupuces]

---

@mr_lincoln wrote:

@lemarcheaupuces  I suppose you mean Unpaid Item "UPI" rather than "UID" ... I've only processed a few, added Buyers to my BBL (blocked list) ... none of them  paid, never heard from them and I relisted (eventually) and sold to someone else.

---

1 corrected me earlier saying "unpaid item dispute".

note that in my title i typed UIP.

after being corrected i switched to UID.

and yes i was referring to an "unpaid" item.

[lemarcheaupuces]

---

@garmentvarmint2004 wrote:

LEMARCH..

No,  buyers  do  not get the option of  responding to a UID---with the  response "not interested". Nor  should they!   TheONLY  person who  is entiled  to   be  upset is   the  Seller---NOT  the  buyer.    The buyer who  wins  an  Auction  and  who  then  does  not pay--has  RUINED  that  Auction  for  the  seller. 

---

of course an "unpaid" transaction is an inconvenience.

i never argued that.

i just wanted to know what an UID/UPI, looked like.(said)?

i wanted to know why some buyers get upset? (got my answer from Missjen).

never said a buyer was entitled to be upset.

[garmentvarmint2004]

LEMARCH/

Well, I imagine  when the UID mentiobns  the possibility  that the buyer may  receive a  Strike on his  account---that IS threating to some.  But ONLY  to those who know  what  that  acrtually   means.    And I am sure that many/most buyers  do not kknow  what that means--so  they pay no attention  to it. 

Of course if those buyers  continue to  do nonpayments---eventually   they  will   find    find  out   because  they will  start to  run  into  sellers  who  will   not  sell  to them.    And I think  Ebay  tells  them  why. 

[lemarcheaupuces]

---

@pantlandia wrote:

---

@lemarcheaupuces wrote:

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

---

They have an option to let you know that they aren't interested, but that requires communication. UID buyers aren't the greatest at communicating. Of course they get upset, they are trained to expect no consequences for their actions on eBay. 

---

i never meant i had an upset buyer after filing an UPI/UID.

I just read about it on this board regularly.

there was such a thread recently.

i was just wondering why some buyers get upset?

i guess the mention of a "strike" probably freak out some.

i have my answer so it is all good.

[lemarcheaupuces]

---

@garmentvarmint2004 wrote:

LEMARCH/

Well, I imagine  when the UID mentiobns  the possibility  that the buyer may  receive a  Strike on his  account---that IS threating to some.  But ONLY  to those who know  what  that  acrtually   means.    And I am sure that many/most buyers  do not kknow  what that means--so  they pay no attention  to it. 

Of course if those buyers  continue to  do nonpayments---eventually   they  will   find    find  out   because  they will  start to  run  into  sellers  who  will   not  sell  to them.    And I think  Ebay  tells  them  why. 

---

i agree, i bet many don't even know what a strike is.

which could go both way.

a buyer might ignore it.

another might get real irate, thinking he will be banned from selling on ebay.

i take my time with an unpaid item.

it is an inconvenience but i open my own.

i send up to 2 invoice reminders.

and wait up to 10 days before filing an UID.

just me...

[missjen831]

---

@lemarcheaupuces wrote:

---

@mr_lincoln wrote:

@lemarcheaupuces  I suppose you mean Unpaid Item "UPI" rather than "UID" ... I've only processed a few, added Buyers to my BBL (blocked list) ... none of them  paid, never heard from them and I relisted (eventually) and sold to someone else.

---

1 corrected me earlier saying "unpaid item dispute".

note that in my title i typed UIP.

after being corrected i switched to UID.

and yes i was referring to an "unpaid" item.

---

UIP was not the incorrect term IMO. UIP=unpaid item process right? So you weren't wrong 🙂

[penguins_dont_fly]

---

@lemarcheaupuces wrote:

---

@pantlandia wrote:

---

@lemarcheaupuces wrote:

---

@missjen316 wrote:

They can either pay or not pay. Thats all there is. I see a lot of responders telling buyers to respond to the UID--like when the seller sends an invoice with a higher shipping cost than what was on the listing and then files UID when the buyer won't pay--but the buyer can't "reply" to an UID. They can either pay for the auction or not pay. There is no mechanism for the buyer to say he no longer wants it. You can't close the UID and then do a buyer-requested cancellation if the buyer contacts you and asks to cancel.

---

so it explains why so many do nothing.

it also explains why i have read on this board that many buyers get upset at sellers.

ebay should include in the UIP an option for buyers to just say they are NO longer interested.

it would avoid a lot of hard feelings (well as per i have read many times on this board).

now does anyone know if the UIP the buyer receives is threatening?

like saying;

if you don't pay you will receive a strike or something like that?

i have the feeling that if some buyers get upset, the UIP might be worded in such tone.

---

They have an option to let you know that they aren't interested, but that requires communication. UID buyers aren't the greatest at communicating. Of course they get upset, they are trained to expect no consequences for their actions on eBay. 

---

i never meant i had an upset buyer after filing an UPI/UID.

I just read about it on this board regularly.

there was such a thread recently.

i was just wondering why some buyers get upset?

i guess the mention of a "strike" probably freak out some.

i have my answer so it is all good.

---

To answer the actual question "why do (some) buyers get upset?"

1) There is no consistency to when a seller opens UID. Some (like me) open in 48 hours, some wait 10 days or more. A buyer may have had 10 days the last time and now doesn't.

2) Some think "what's the big deal?" I abandon my cart on other sites, why is this different?

3) Some just don't understand that a bid on an auction (or Best Offer that gets accepted) is considered an agreement to purchase.

4) Who the heck knows? 🙂