Seller – When should I purchase signature confirmation in order to be protected against an item not received case or a payment dispute?
If the order has a total cost (including shipping costs and any taxes) of $750 or more, you're required to purchase signature confirmation to be protected if a buyer reports an item not received or opens a payment dispute. If you are shipping internationally, see the signature confirmation thresholds table below to see if signature confirmation is required for the shipment.
Buyer – When should I purchase signature confirmation for an item I want to return?
If the item was purchased on eBay.com and the total cost of the item was $750 or more, you are required to purchase signature confirmation to be protected under the eBay Money Back Guarantee. If the item was purchased on a different eBay site, see the signature confirmation thresholds table below for guidance on when to purchase signature confirmation.
