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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buy it now items being sold for less than listed price. Has happened several times.

All of my items are sold as buy-it-now. No offers are accepted, no coupons are active. However, on several items, buyers have managed to purchase them at less than the listed price. This is obvious, as they are selling at random prices, such as 61.23...

Suspicious buyers logistics

Hello Everyone!So I looked at some of the buyers that recently bought my shirts and some of them are very suspicious to me. A lot of them have duplicate reviews that say the same exact thing in the feedback page. What are the risks if I send the pack...

A.I. description errors running rampant on ebay

I'm really getting fed up with all the lazy sellers using A.I. generated item descriptions.I have purchased several used items that were not what they were described to be because of incompetent A.I. generated descriptions. I feel this is leaving sel...

Not able to list our Silver Jewelry products

Dear support community, I've connected my Payoneer account to my eBay seller account, but when I try to list my first product, I get a message saying: 'eBay has partnered with Payoneer for payouts. Payoneer will contact you to verify your status. Thi...

A warning for non-US sellers regarding USA bad weather and BBE dashboard

As you may have known, eBay announced recently that they would protect sellers affected by the USA bad weather by removing bad feedback and INR cases after the cases got resolved. I just had an order shipped to the region of bad weather, the buyer op...

Uploading pictures

Hello,Is anyone having an issue uploading photos on their listings? I have been loading photos since 2006 with no issues. All of a sudden, I get the error below. I looks like system thinks my photos are videos. Any help would be greatly appreciated.T...

Scam or legit?

I got a message through eBay from a potential buyer that they tried to make a "buy it now" purchase but they weren't able to do so. They supposedly contacted customer support and the problem is my account won't allow new users to make a purchase. She...

How to change items to require immediate payment

I need to change all my listings to require immediate payment (just temporarily). I know this is something that's checked off when you make the listing, is there any way to change all the listings to require immediate payment in the settings and then...

account will remain indefinitely restricted from selling! HELP

I am reaching out regarding our eBay account (username: cardmasters_au), which has been permanently restricted from selling. We are extremely disappointed and frustrated by the handling of this situation, particularly given our long-standing commitme...

Extended Break

After six years on this forum I have decided to take an extended break from the forum for a number of reasons. There are plenty of knowledgeable and experienced sellers remaining to address sellers questions on what I have always considered to be one...

Listing an item

How do you add a video to a listing?

I was charged 13.6% for an item listed as musical instruments & Gear

New to selling. I read the musical instruments & gear category has a 6.7% up to $7,500. I just some an item for $150 and was charged 13.6%. Can someone help explain why this happened or how I can ask for a correction.Thanks.

Have I hopped dimensions again or are all my tabs missing in Seller Hub?

Listings, Orders, Payments, etc. Aren't they supposed to be in a line across the top here? Can anyone check theirs? EDIT: I have tried signing out and back in again.

76 Listings Just Disappeared-No Explanation

Was finishing month end updates and listings and realized 76 listings had just disappeared. No notice. No explanation. Anybody else finding this problem?

Resolved! Today One Big Sale Making me happy, another neg fromn guy who leaves everyone a neg sad

Guy buys a water filter. New in the box. Maybe I was bored but it looks like I uploaded a video to show the box was damaged. Buyer gets it and leaves neg right away stating box is damaged. Actually maybe I should have listed it as open box. So I emai...