Selling

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An interesting observation of a sold item only to reappear as unsold live listing

At first I thought it was me losing my mind....but after paying close attention to how and why this MAY have happened (when you spend 10-12 hours a day on ebay every day you tend to notice the little things that change) with that being said....follow...

Resolved! Cancelling an order after printing shipping label

A buyer messaged me soon after ordering (after I’d printed the shipping label) and said their address was wrong. They asked me to ship it to a different address. I told them I couldn’t, and they needed to change their address, cancel the order, and r...

How do I remove shipping policies?

I messed around in my selling preferences just out of curiosity to see what was available as options, and whatever I did, I accidently applied shipping policies to all my listings. And now when I try to create a new listing, I'm locked to only choosi...

drop in ebay sales recently-any reason why?

Sales have dropped dramatically in March. Just wondering if other sellers are facing the same situation. Thank you for your time.

Ebays customer service department is worthless. The I.T. Department are amatuers.

Ive had to call ebay every couple days to try and get a issue with my order page not displaying properly and I know what the fix is but the I.T. Department who they keep sending a ticket to and expediting it is just a bunch of incompetent idiots. Not...

Permanent Restriction Due to Out-of-Control Orders – Need Help from Appeals Team

Hi eBay Community,I’ve been selling on eBay for several months and recently got permanently restricted due to a high Bad Buyer Experience (BBE) rate. However, I believe this was due to issues that were out of my control, including: A Canada Post stri...

Selling In Ohio?

So this is my first year selling on ebay, and I'm in the state of Ohio. I was wondering I've made about 7k in gross profit from things I buy and flip. For taxes do I just file at the end of the year or how does that work? Also do I need to get a vend...

Resolved! Has the defect algorithm changed?

Last month my defect rate was .29 with 1100 sales. Today when I checked it the number was .50 ( Danger zone ) with 400 sales.Did they go to a 3 month window instead of 12. Does this mean if I stay clean in the next 3 months those defects will fall of...

Confused by this...

I'm new to selling. Can someone explain to me why the buyer was charged over twice the amount on the shipping fee via Ground Advantage that I calculated correctly? (Scroll down to see full attachment). Does that amount come out of my earnings? Please...

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Resolved! Don't use shipcover insurance

I sold an item on April 23, and shipped it on April 24. Shipcover insurance just processed my claim today and did not cover me for a lost item, about $200 total. Even though I provided a statement of loss from the buyer and order details showing I re...

shipping cost

Again, I'm new... So I had to pay almost 50% to sell this item???? Can someone explain this to me??? I can't get to the image size larger: It say the total sale was $24.45, and the selling cost was $10.57- is that normal??? Thanks!

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Did something change? Sales died.

Hi everyone,I usually sell about 20 items a month here and about 5 on etsy, but I haven't had any sales here this month. None, nada, zippo! Holy smokes, what's going on?! I've had 4 on etsy so far, so usually I'd be running about 15 here. Any ideas?P...

Selling

Hello Ebayer this is the first time I am getting involved in any conversations. I have been selling Art and book for past 20 years on Ebay. I have never seen it this slow or bad and last year was awful too. Is it only me or everyone feel it. I am not...

How to Get Embedded Videos In "You may also like" Section?

I have some listings that have videos embedded into them and I am wondering what requirements are for the auto playing video to appear in the "You may also like" section under a listing.You can find examples of this happening when you search for "jew...

Resolved! Buyer return requested

Buyer is requesting a return on a recently received item. Item was sold as brand new and sealed (which it was). Buyer is claiming there's a tear in the packaging of the video game and claiming I deceived them by not mentioning this tear in the descri...