Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

account restrictions

hi siri would like to know about me account restrictions..as i have a selling question, I want to post a listing as a buyers wants to buy....what should i do now? kindly remove restrictions from my account so i may be able to list and sell my items. ...

Resolved! Sniping MUST be stopped.

Sniping is a violation of eBay policy, but like most eBay policies little is done by eBay management to enforce its own rules. Maybe a boycott of eBay for a week will get management's attention. I am considering cancelling my eBay account , not becau...

Insidious eBay Pop-up causing people to think their credit card was stolen.

This is the 3rd time I make a post about this issue. After buyers checkout and pay for an item there is an insidious pop-up which eBay has implemented (see photo attachment). We have had atleast 3 instance of buyers thinking their credit card was com...

Ebay Not Allowing My Sale to Germany. Glitch???

I have a buyer in Germany who wants to buy an RC Porsche car from me. He asked if I shipped to Germany and I said yes I do. (I have sold to India and the Netherlands). Buyer did BIN and got a message saying I did not ship to Germany. I checked my set...

False snad to get free shipping both ways

Once a dishonest buyer files a snad to score free shipping both ways, is there any way to prove to eBay it WAS exactly as described, and they should credit you for the return shipping label? Once I requested returning an item on Poshmark, and I had t...

Why do potential buyers/bidders think sellers care about their circumstances?

So I understand a buyer telling me he can't pay for a few days, or what have you. I'm not concerned for the reason, just want to know when payment will happen. Buyers explain the reasons so that we understand, that makes sense. But what I don't get.....

Resolved! Got my first photo in feedback

I saw a thread where someone got a photo, but I couldn't discern if it was the same thing that was shipped or not (the photo kinda looked a bit random). I got one today, buyer took a picture of what I shipped to indicate it matched what was in the li...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Another glitch

Last night night I had 7 orders to pack. I packed 4 orders and printed out shipping labels, no problem, then took a dinner break. After dinner I packed the remaining 3 orders. After printing out the 3 shipping labels, I noticed from my seller hub it ...

Our first amendment rights and freedom of petition Feedback for Sellers

eBay uses the right to the first amendment freedom of speech for buyers however sellers have no rights. A buyer can post positive negative or neutral feedback regardless of content which can include Negative feedback when the seller follows every rul...

Resolved! Buyer gave negative feedback plus wants to return item!

Hi all! I really just need to vent! I listed a vintage item, that had some defects that I described in the description and showed in the pictures. I took a chance on listing them because well they were repaired and not in the condition I typically se...

My eBay account has disappeard

It comes up zeroes. How do I contact ebay

Once a week my sales drop as if a switch was hit. Anyone else with this problem???

All year I have had record sales months. I'm a TRP, I list every day, I promote all my listings, I ship daily using E-Bay labels. I'm an active store. I'm averaging $200 a day in sales. I sell books priced $10-100 dollars. MY FRUSTRATIONS: #1. Every ...

Resolved! Can no longer promote listings or start campaign.

Out of nowhere (overnight), I lost the ability to promote any listings on ebay. Never had an issue, have 100% feedback and will be ranked as top seller on 4/20/24 from what I see (above standard now). I go to list some sports cards today and see I ca...

Significant drop in sales since the latest changes to new EIS program

Is anyone else experiencing a drop in sales since eBay implemented the new International shipping program?It seems like every time eBay makes another change my sales drop. I just finished doing my accounting and at the rate that my sales have been dr...