09-04-2024 12:42 PM
What do you think about the new messaging system? I prefer the classic one
Solved! Go to Best Answer
11-30-2024 06:09 AM
I do not like it and would like to go back to the other way - please tell me how to - thank you
11-30-2024 06:37 AM
Agreed 100%.
11-30-2024 06:41 AM
@cristian3_6 wrote:Yes, but surely the classic will last for a short time and they will put the new format as default.
Yup, they give us the option to switch back and then...
A few months later that disappears.
Every time, too.
11-30-2024 07:00 AM
After the first couple of times, really have no issues with it. Small message box is no different than sending messages on Facebook. But I am on desktop, so my experience might be different.
11-30-2024 09:58 AM
Humph - I'm not on facesuck either, but it doesn't surprise me that the smartphone style messaging is used there - probably originated there.
12-29-2024 11:58 PM
I have a problem with the unnecessary additional windows and clicks forced upon me. But I actually need to work and this forced upon me waste of time is quite bothersome. The old message system was FAR superior to the piece of crap we are now forced to use.
12-30-2024 12:01 AM
What is annoying me is that it tells me I have 72 Messages, because it counts answered messages and archived/filed messages as if they are live.
12-30-2024 02:10 AM
"If it aint broke don't fix it."
We'd all still be riding around in a horse and buggy.
12-30-2024 02:52 AM
I liked the old message system better but I can live with the new system. For me, it's less annoying than some of the other "improvements" eBay has made. I HATE how they changed the photo enhancing system.
12-30-2024 10:29 AM
What a load of crock. Change for its own sake is stupid and counter productive.
12-30-2024 10:31 AM
LIke I said before, as much as I hate this stupid and crippled smartphone-esque message system, I'd be happy if eBay would just fix their broken search. Many times I have to search with Google to find what I'm looking for - Amazon is even worse.
12-30-2024 01:17 PM
Hello eBay -
Are you listening?! I'm guessing the obvious absence of your moderators is because they too agree the old message system was FAR SUPERIOR to the chat style system you forced upon us. We should be able to separate Sent messages from Incoming. And to echo what others have pointed out... you basically eliminated the Search feature!
WAKE UP and rollback to the CLASSIC VIEW!! NOW!!
And while you're at it... Turn off the prompt for Windows Hello! I don't have a camera or a fingerprint feature on my desktop! And as far as the PIN, I don't need it since I use your 2-point authentication.
UNREAL!!
12-30-2024 01:25 PM - edited 12-30-2024 01:27 PM
I haven't seen anything asking me about a camera or fingerprint reader myself. But it sounds like yet more smartphone nonsense - PINs are horribly insecure. But its pretty obvious that eBay doesn't care - they don't care if this type of baloney drives users away - its a classic scenario I've seen over and over.
01-12-2025 01:54 PM
I agree! I prefer the old messaging system. Here is what I emailed Ebay:
I WANT TO EDIT THE FOLDERS TO RENAME THEM (CURRENTLY WILL NOT LET ME)
I WANT TO DELETE A FOLDER (CURRENTLY WILL NOT LET ME)
I WANT THE ABILITY TO HAVE UP TO 10 FOLDERS - I CURRENTLY HAVE 9
I WANT TO ADD NEW FOLDERS IF I DELETE EXTRA ONES
Sorry about the all-caps! I did speak with a representative who agreed with me (she is also a seller). She said that there is no glitch in the system. This is the new and improved system. Well, anyway, Happy New Year!
01-13-2025 12:59 PM
Ebay at it's finest - Almost all of their site changes sadly make things much worse on the site and they just continue to make these awful decisions and changes.