unpaid item case

[malen_6213]

its been over 32 days so i can't open an unpaid item case and the buyer doesn't respond. what should i do? 

[chinohighcowboys1963]

There is nothing you can do.  You should not have waited so long to open the case.

 You are now stuck with the fees.

[nkpina2014]

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@malen_6213 wrote:

its been over 32 days so i can't open an unpaid item case and the buyer doesn't respond. what should i do? 

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Use the Unpaid Item Assistant to automatically open cases for you after 4 days (you may be even able to set the time frame) that an item goes unpaid.

Unpaid Item Assistant is one of the few features of Ebay that has actually saved me time.

[turquoisetulips]

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@malen_6213 wrote:

its been over 32 days so i can't open an unpaid item case and the buyer doesn't respond. what should i do? 

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The others are right . Always keep the unpaid item  on at all times  then e bay will open the case for you . I'm not sure what you can do  this  late . tulips 

[nmemoryof]

Can you cancel the order?

[Anonymous]

@malen_6213 

Your other post says you already canceled the transaction?

https://community.ebay.com/t5/Selling/seler-fee/m-p/29595727

If you haven't canceled then call eBay and ask if they are able to cancel the order on their end as a courtesy so your final value fees can be refunded. Ask them to put it through as buyer-requested so you don't get an out of stock defect - show them that the buyer has been unresponsive to eBay messages.

Learn eBay policies before listing anything else. Start here:

https://www.ebay.com/help/policies/default/ebays-rules-policies?id=4205

and here:

https://pages.ebay.com/seller-center/index.html?utm_source=gf&utm_medium=onsite

[ohnojoey]

With all due respect, you didn't respond to anyone's questions for more details and suggestions on your other post, so it's hard to figure out an answer when you open a new post with the same lack of information.