eBay

chez-desir · ‎01-08-2019

I contacted a new 0 member and asked them to say where they are and tell a bit about themself after they made a bid. There was no reply, only another bid. I have been having trouble with ONE persone with at least 15 IDs that gets a new one every month, usually having no pay or UPI. I used to be able to cancel these bids, but now I see no link for it. Anyone know how? I wish the low limit to block bids was higher than -1, a number you never see BTW.

chez-desir · ‎01-20-2019

I did not speak with trust folks just regular CS, my mistake. Funny I have never used that phrase with anyone else, this one bad egg uses a kind of formula for new IDs that I've come to recognize. I will cease
you are right, it sounds bad. Sometimes they pay after an NPB, and on the last hour of the last day. Sometimes they have just left me hanging, Thanks all for the replies.

helloandgoodmorning · ‎01-20-2019

@chez-desir

The new ID format you're talking about, presumably a bunch of random letters and numbers, is the ID format for a guest - a user who is not registered on the site. I see purchases from guests every week and almost never have a problem.

The same shipping address was referenced and that could be different buyers using the same freight forwarder.

Due to the nature of what you're selling I can definitely understand why even a registered user may choose to use a guest ID to bid and purchase.

If you really believe you're being targeted by one specific individual then you would need to speak with the Trust & Safety department so they could investigate.

Most of your items only have a couple of bids - have you put any thought into using fixed price listings on a lot of those items and using auctions only for the styles you believe will generate a higher price?

Good night and good luck

no_zero369 · ‎01-21-2019

@helloandgoodmorning wrote:

Due to the nature of what you're selling I can definitely understand why even a registered user may choose to use a guest ID to bid and purchase.

Hmmmm, this phrase got my attention and curiosity...... so I went & looked at what was on offer.

Dude is selling vintage granny panties? No doubt those kinds of articles, for everyday use, could be purchased anywhere for a fraction of what is on offer? Therefore, this kind of listing probably attracts a certain kind of buyer? a "collector" maybe? [Thank goodness that these aren't advertised as used or worn]

I guess if one opens a bar they have to deal with inebriated people. I'm just saying.

Hope Trust & Safety can help OP out!

Oh and a tip for OP: You may wish to check the little box in the listing form that says, "Allow buyers to remain Anonymous".....

turquoisetulips · ‎01-21-2019

@dinpavent0 wrote:
Honestly I get buyers with 0 feedback all the time, usually brand new buyers that opened their acct that day. I have immediate payment required but also have best offer. If they put in offer and I accept I have to wait for payment. I haven't had any problems with the low or no feedback buyers paying. IT is the ones that been on for few years or like 15 years that decide not to pay in my experience. In my opinion, I would not want to block all buyers with no feedback cause we would never get new buyers on ebay. I always leave feedback for them too to help build it up for them.

I had a new buyer a few days ago who had only one feedback . However she paid instantly and there were no problems whatsoever . It was kind of nice to give her great feedback . 🙂 Tulips

dinpavent0 · ‎01-22-2019

Yes, I enjoy that too. Everyone starts somewhere, I always make sure I give feedback and try not to make it too general. Hope it helps. Really doesn't matter if they are brand new or been on for 15 plus years, you will always have that problem buyer and I personally don't automatically think that a buyer is a problem because of low or no feedback. Those bad buyers are everywhere, as well as the bad sellers.

a_c_green · ‎01-22-2019

@mam98031 wrote:
@chez-desir wrote:
I contacted a new 0 member and asked them to say where they are and tell a bit about [themselves] after they made a bid. There was no reply, only another bid. I have been having trouble with ONE person with at least 15 IDs that gets a new one every month, usually having no pay or UPI. I used to be able to cancel these bids, but now I see no link for it. Anyone know how? I wish the low limit to block bids was higher than -1, a number you never see BTW.
Speaking for myself only, if I were bidding on something and then I got an email from the seller asking me to "tell a bit about [themselves]" all kinds of alarms would go off in my head. What in the world is this seller asking? I would find it completely inappropriate and disturbing.

...and when the item being bid on is granny panties, I imagine that the OP is even less likely to find a chatty bidder who is willing to explain himself.

Unfortunately yes, if the auction is won by a deadbeat who doesn't pay or cancel, you'll need to go through the Unpaid Item process in order to get them a nonpayment strike and you a credit on your Final Value Fees. You have time to vet your bidders during most of the auction (at least to check their feedback and bidding activity; they have no obligation to answer messages from you), to cancel their bids and block them by adding their ID to your Blocked Bidder List (here), but if they snipe the auction just as it finishes, you're stuck with them as the winning bidder, for better or for worse.