eBay

chez-desir · ‎01-08-2019

I contacted a new 0 member and asked them to say where they are and tell a bit about themself after they made a bid. There was no reply, only another bid. I have been having trouble with ONE persone with at least 15 IDs that gets a new one every month, usually having no pay or UPI. I used to be able to cancel these bids, but now I see no link for it. Anyone know how? I wish the low limit to block bids was higher than -1, a number you never see BTW.

adkhighker · ‎01-08-2019

I'm not sure if this link is what you're looking for, but here it is:

https://offer.ebay.com/ws/eBayISAPI.dll?CancelBidShow

castlemagicmemories · ‎01-08-2019

@chez-desir wrote:
I contacted a new 0 member and asked them to say where they are and tell a bit about themself after they made a bid. There was no reply, only another bid. I have been having trouble with ONE persone with at least 15 IDs that gets a new one every month, usually having no pay or UPI. I used to be able to cancel these bids, but now I see no link for it. Anyone know how? I wish the low limit to block bids was higher than -1, a number you never see BTW.

Sorry, but your buyer may know that you don't need that info.

You can report this to Trust and Safety if you are having a recurring problem with one person with multiple ids.

fashunu4eeuh · ‎01-08-2019

Hi, if sellers blocked new buyers, the platform couldn’t maintain viability.

To assist with non-payers, eBay offers settings for Immediate Payment on fixed price listings, and Buyer Requirements to block serial non-payers. These settings work when applied properly while preserving new buyer’s ability to purchase.

It would be wrong to punish a no-history buyer simply for being new. Instead, those with a poor track record can be targeted effectively with these tools, as compared to an outright ban on everyone.

green-night · ‎01-08-2019

@fashunu4eeuh wrote:
Hi, if sellers blocked new buyers, the platform couldn’t maintain viability.

To assist with non-payers, eBay offers settings for Immediate Payment on fixed price listings, and Buyer Requirements to block serial non-payers. These settings work when applied properly while preserving new buyer’s ability to purchase.

It would be wrong to punish a no-history buyer simply for being new. Instead, those with a poor track record can be targeted effectively with these tools, as compared to an outright ban on everyone.

The problem is that the OP isn't offering BINs. They are running auctions.

And the bigger problem is it sounds like they are being targeted by one malicious buyer who is messing with their listings. There are no eBay "tools" to use in this situation. OP needs to call eBay and hopefully get someone who cares.

dinpavent0 · ‎01-08-2019

Honestly I get buyers with 0 feedback all the time, usually brand new buyers that opened their acct that day. I have immediate payment required but also have best offer. If they put in offer and I accept I have to wait for payment. I haven't had any problems with the low or no feedback buyers paying. IT is the ones that been on for few years or like 15 years that decide not to pay in my experience. In my opinion, I would not want to block all buyers with no feedback cause we would never get new buyers on ebay. I always leave feedback for them too to help build it up for them.

chez-desir · ‎01-08-2019

I reported this person with a list of a dozen id issued in fake name all with the same mailing addy. no reply

chez-desir · ‎01-08-2019

THANKS, thanks the link I have see but could not find

green-night · ‎01-08-2019

Have you called eBay?

You should if you haven't.

chez-desir · ‎01-08-2019

I only have problems with this one person new ID each month in a fake name similar format in ID name other zero folks I welcome for sure

mam98031 · ‎01-08-2019

@chez-desir wrote:
I contacted a new 0 member and asked them to say where they are and tell a bit about themself after they made a bid. There was no reply, only another bid. I have been having trouble with ONE persone with at least 15 IDs that gets a new one every month, usually having no pay or UPI. I used to be able to cancel these bids, but now I see no link for it. Anyone know how? I wish the low limit to block bids was higher than -1, a number you never see BTW.

Speaking for myself only, if I were bidding on something and then I got an email from the seller asking me to "tell a bit about themself [myself]" all kinds of alarms would go off in my head. What in the world is this seller asking? I would find it completely inappropriated and disturbing.

I know you didn't mean it that way, but thinking as the buyer I would absolutely be concerned.

There is NO block you can do on Ebay regarding low FB buyers, nor should there be. We promote, invite and encourage new members to come to this site. Without customers, there is no need for us sellers.

If you are having trouble regarding being stalked by a certain member, call and give all the info you have to Ebay. Get them reported.. Let Ebay handle them.

Just remember a new member does not = a bad member. We all had to start somewhere.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

mam98031 · ‎01-09-2019

@chez-desir wrote:
I reported this person with a list of a dozen id issued in fake name all with the same mailing addy. no reply

Did you call in the info or use the report buyer button on Ebay. I ask because calling should get more results than the report button on Ebay. And when you call ask for Trust and Safety.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

chez-desir · ‎01-09-2019

I have seen many sellers add this to their description, " if you have 0 feedback please contact me before bidding" I tried this, no contact was made, I can't be the only one being harassed. BTW, I did report this person with a list of their many IDs and nothing came of it. They are the only zero I have a problem with.

mam98031 · ‎01-09-2019

But you still haven't said, did you call that list in or report them on the site? Did you speak with Trust and Safety Dept?

IMHO it is not a good statement to have in your listings. Because you feel you are having problems with one person, you shouldn't make a blanket assumption about all new members. You have two separate issues. The one that is causing you the problems is the person that you feel is stalking your selling account. Concentrate on resolving that and you may see your other issues resolve.

Or maybe consider not doing auctions for awhile, do BIN listings with IPR [immediate payment required]. See how that works out for you.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

castlemagicmemories · ‎01-09-2019

@chez-desir wrote:
I have seen many sellers add this to their description, " if you have 0 feedback please contact me before bidding" I tried this, no contact was made, I can't be the only one being harassed. BTW, I did report this person with a list of their many IDs and nothing came of it. They are the only zero I have a problem with.

Yes, some sellers do still put that in their listings but it is unenforceable and it is just possible that you reached a buyer who knows that and who looks at this as a challenge to harass you. Sorry you are going through this but as I suggested earlier, call Ebay and talk to Trust and Safety.