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some of my listings are appearing under international sellers

what the HECK is this? its moving all my listings, that are usually at the top of search results, down to the bottom of the page.

 

im an AMERICAN seller, but my listings, like the one below right under internatioinal sellers, are appearing in the wrong place.

 

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Re: some of my listings are appearing under international sellers


tyler@ebay wrote:

@castlemagicmemories wrote:

@stoneledge wrote:

@Anonymous wrote:

Hi all- I don't have an update just yet but this issue is on the tech team's radar. They're working with search now to determine what's being caused. It may be resolving itself but I'll let you know once I have a confirmation it's been resolved.


This search bug has returned, Oct 28, @Anonymous

 

@stoneledge  Sorry but Heidi took another position inside Ebay.

 

tyler@ebay   doug@ebay

 

Hi, hope you can pass this on to the Tech Team and/or let us know any info on it!  Thank you so much!


Thanks for the tag @castlemagicmemories! This is currently still being worked on. I don't have a resolution timeframe as yet (the intermittent nature of it is causing trouble isolating the exact issue) but we'll keep you posted as we hear back!


tyler@ebay

 

Tyler, thanks so much for checking in,  and in advance for keeping us posted!

Message 46 of 52
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Re: some of my listings are appearing under international sellers

Searching some of my items on November 11 & 12, when I search anonymously / not signed in and use the SEARCH WITHIN xxx Miles option, any zipcode that is different from mine shows my listings as International Seller,  not United States Seller.

Only in the DEFAULT mode do my listings appear as United States Seller.

When I click on and open a listing, then it does show as United States Seller. But potential buyers are not going to click on the listing if they think it is from an international seller. May be the reason my montly sales are way down for November.

tyler@ebay Any update as to when this will be fixed?

 

Message 47 of 52
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Re: some of my listings are appearing under international sellers

tHE WORST PART OF IT IS THAT EBAY KNOWS IT IS AN ISSUE AND CAN NOT DO US THE COURTESY OF GETTING BACK TO US ABOUT IT
"If you found my reply useful, please give it a Helpful.

If my response assisted in resolving your question, please click Accept as Solution."

nana-nana-boo-boo
Message 48 of 52
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Re: some of my listings are appearing under international sellers

I was making a new listing on my iPad and there was a button titled "Verkaufen", German for selling.

 

A long time ago, maybe around 1999, I logged into eBay and ended up seeing the French eBay, so there is a precedent for these glitches.

Message 49 of 52
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Re: some of my listings are appearing under international sellers

Hi,

 

I have the same problem on Ebay.ca

 

I'll add that this problem seems to be Browser-specific.

 

My items show in search results as they should (not in the international seller section) on basically all Apple devices :

 

- Safari for Ipad / Iphone

- Ebay mobile App for Ipad / Iphone

- Chrome for Ipad / Iphone

 

But they literally hidden (in international sellection section) in : 

 

- Firefox for PC desktop

- Chrome for PC desktop

- Opera for PC desktop

- Edge for PC desktop

 

Strangely enough, items appear correctly in Internet Explorer as well (not very useful, as it is phasing out...)

 

Unfortunately for me (and other sellers having the same issue), FF and Chrome for desktop are still the most widely used Browsers.

 

mypaperstuff

Message 50 of 52
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Re: some of my listings are appearing under international sellers

If you suddently start to see some or all of your listings appearing under “international seller” at the end of search results, problem is likely to be that your browser is set in the wrong regional language.  To check your browser language and correct it, go to Settings > Advanced, scroll down to Languages (the path is for Google Chrome, but language settings in other browsers should look similar) and make sure you have the proper regional language set for your location (ex. United States, England, Australia, Canada).

 

Once you revert to correct regional language in your browser, your items will instantly show in the main search results, and no longer under “international seller”.

Message 51 of 52
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Re: some of my listings are appearing under international sellers


@mypaperstuff wrote:

If you suddently start to see some or all of your listings appearing under “international seller” at the end of search results, problem is likely to be that your browser is set in the wrong regional language.  To check your browser language and correct it, go to Settings > Advanced, scroll down to Languages (the path is for Google Chrome, but language settings in other browsers should look similar) and make sure you have the proper regional language set for your location (ex. United States, England, Australia, Canada).

 

Once you revert to correct regional language in your browser, your items will instantly show in the main search results, and no longer under “international seller”.


Your browser settings have nothing to do with how eBay's search engine displays your listings.  It could possibly, maybe, somehow but unlikely affect the placement if the settings are wrong when you create the listing.  

Member of the Grumpy Old Man crew
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