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Forum Posts

Buyer places first bid in last hours of auction and immediately cancels. Unacceptable.

We should be able to provide negative feedback to these type of buyers. It’s a huge inconvenience and totally unacceptable. He didn’t make a single bid the whole week, then he bids and cancels ruining it and making it so I can’t get paid when I neede...

User avatar by Adventurer
  • 660 Views
  • 18 replies
  • 0 helpful

Paypal says purchase made w/o buyer's consent, held funds. I canceled, but ebay still wants to ship

Sold an item, and almost immediately got email from Paypal saying, "We recently notified you that a payment you received was made without the account holder's permission, or was the result of a transaction error."In reality, this was the first messag...

Resolved! Partial Refund?

I sold an item through Best Offer. I was asking $135 for an antique and someone offered me $70, I countered to $85 and they accepted. The item was delivered 3 days ago and I received a message from the buyer today showing pictures of 2 flaws that I h...

Resolved! Videos in the listing description.

Its a shame that eBay's updated policy on active content prevents and prohibits embedding certain things in a listing's description with HTML like YouTube videos..I have not had many but several times over the past many years it came in handy when tr...

User avatar by Thrill-Seeker
  • 2500 Views
  • 10 replies
  • 0 helpful

Contact info, off site sales, and bots gone wild...

There was a thread a few weeks back, where a seller had a potential customer ask for contact info.The seller got a bot warning about off ebay sales, and warning that they could get in trouble.Sellers were freaking out, the guy had replied we can't do...

Resolved! Garage Sale for Mac Users! Desperate for Help with UPC Errors

I am getting slammed with UPC and MPN error codes while trying to upload listings via Garage Sale. I have the most current version. I am pulling MPNs and UPC codes directly from packages. "Does not apply" doesn't help. 80% of errors are coming from a...

Final verdict needed on Priority Mail free insurance please

Concerning the free automatic insurance that is supposedly added to USPS Priority Mail packages, who has actual experience with this. My question...is the $50 ($100 for trs+) actually automatically added to your package or do you have to check the ad...

User avatar by Trailblazer
  • 575 Views
  • 17 replies
  • 0 helpful

changing a auction

a buyer is making and offer on an item that is in auction. What would you do.

Pos feedback followed by "There was no communication"

So I received positive feedback from a buyer on another ID. Decent comment followed by "There was no communication". I know pos feedback is pos feedback and not to poke a sleeping bear but I can't figure out if the buyer means that the no communicati...

User avatar by Trailblazer
  • 266 Views
  • 9 replies
  • 0 helpful

Resolved! My turn I guess to get hit with the "I didn't receive my item"

A customer who bought an antique gaming counter pendant is claiming she didn't receive the item. John and I do all the packaging together to ensure that every item gets to the right person as well as having two eyes on each parcel shipped. She hasn't...

order returned to me ( seller )

Hello, I sold an item ( $10.00 ) on 10/17 shipped next day 10/18 . As I was checking tracking on this order & it said Unable to deliver item, problem with address , I got the order back today, the buyer has not sent any emails about his order . Shoul...

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