send item after cancelled
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06-11-2023 03:51 PM
I had a sale but was out of stock moments after. I cancelled the sale and refunded the buyer but feel so bad about doing that. Is it OK to send the buyer the item free including shipping without doing a new sale or will I get in trouble? Thanks for any suggestions!
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send item after cancelled
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06-11-2023 04:15 PM
Well, don't you have a big heart? What you described would not be totally out of bounds... with no commission involved, you'd not get in trouble. If you cancelled (truthfully) citing 'Out of stock', your selling account has suffered a ding already. It's up to you if you feel like investing more. Good luck either way.
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