Selling

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sneaker authenticity program does not provide any details in case of issues

I sold a pair of gucci sneakers, as you see on photos - they are distressed, it is the design, sneakers looks aged and dirty. But ebay authenticators rejected them with only a short statement: sneakers are used.Looks like authenticators were just las...

Make an offer option doesn't appear after listing it in multiple auctions.

I see where people have said the make an offer option will disappear once bids have been made. I listed multiple items and made the make an offer an option on all of them. When I checked them all once they have been posted that option is gone and non...

fraud of credit card

ever since Ebay switched its' money system to Ayden in The Netherlands the credit card I use for Ebay has been subjected to illegal purchases 8 times. I have to get a new card every time. The credit card company agrees with me it is probably via Ebay...

Stock pictures?

Has anyone else had problems with listings using stock pictures? We mostly use the pictures provided by the company of their products. Why would they want a non professional photographer taking new pics of their already well done product photos? I'm ...

Listing Issues

What is going on with listings? I created a new listing but it doesn't show up when I search by item number to add to promotion? Also doesn't show up in my active listings either when I search by name or item number. I listed it last night and still ...

Resolved! help with a return case

Today a buyer opened a return case but we resolved it. He opened the case without sending me a message before, even I had sent him the instructions by message and it seems that he had not read it. I answer him and we managed to resolve the matter for...

Resolved! Listing ended due to infringement policy??

I had a listing removed due to copyright infringement, meanwhile I’ve seen dozens of the same listings for the same item I was selling? There are literally 5+ listings currently up for sale. So why was my listing removed, and these same listings are ...

Sneaker authentication

Is anyone else still having issues with their sneakers being stuck at the authentication process ???

EBAY Please Make This Change Could Be Costing Us Sales

I called this in as a suggestion to change for it has tricked me.Now when you click into someone's ebay store, you do not know if they accept an offer. It is hidden. When you click an item and the little box pops up, it still does not tell the potent...

Question for Community Team About Promoted Listings Standard

devon@ebay kyle@ebay A question about promoted listings on a seller's listing (aka "view item" page). There are rows of promoted listings on the view item page, and most are clearly identified as "Related Sponsored Items" or something similar. Listin...

Listing not showing up.

I made an eBay account because I bought a golf club that skyrocketed in value. I also put a reserve on it and set it up for a three day auction. Its day 2 and the listing can still not be searched. I checked after the 24 hours and saw that it is an a...

find a seller

how do i contact a seller whose eBay name I know/

Resolved! Feedback ratings for prospective buyer

I have received a question through eBay communication from a prospective buyer. They want to know my minimum price for the item for purchase today. Before sending an offer I decided to look up their history on eBay. Their feedback seems to be all pos...

Possible scammer?

On 6/1, I sold two items to a buyer. I packed them up that night and shipped them out the next morning. I chose to upgrade the shipping to Priority, which I know would not affect how much he paid. While in town that day, I received a message that he ...

Seller protection? Not at Ebay!

Every time I call up I hear oh I see you have been a member for over 17 years thank you so much when what they should be saying is I see you have been letting us abuse you for over 17 years thank you so much. So sick of getting screwed over by buyers...