send an offer feature not working?

[keziak]

Came here to see if it's on the fritz for anyone else. 

[pls-consignments]

Not working for me as well. Nothing on the tech boards. Perhaps we need to wake them up......

HEY TECH!  THE "SEND OFFER" FEATURE IS NOT WORKING!!

[natoman777]

@keziak I got an offer yesterday afternoon, but not since then so not sure about that.  BTW just made a sale after making an offer off the app on the phone.  So that is definitely working

[tarotfindsandmore]

Works in the app, doesn't work on the full site.

[keziak]

guess I need to figure that out

[forza0jap]

I can send offers through the app but not on the PC.  Woke up to that this morning. 

[revenue-collector]

Same here. I can get a list of eligible items, but when you select and the popup window appears, nothing populates.

Probably the result of pushing out more idiotic changes for change's sake that nobody needs or wants, without any testing or debugging. Status quo for eBay.

[adamcartwright]

I just tried to send an offer on my desktop, but the "send offers" button was grayed out.

I was able to send it using the app.

[revenue-collector]

Following up: I just got off the phone with eBay, and it is a known issue with the website. ETC on resolution unknown at this point, but they are working on it.

If you haven't called and filed a ticket with support, please do. The more people that complain, the greater the likelihood that resources/priorities are shifted to resolving the problem.

[bluewillowantiques]

I can send offers individually from my Selling Overview page on my laptop. But, I can't send them in bulk from the Tasks area of my regular Selling page. I have the Overview page bookmarked and don't even know how to access it anymore without using the bookmark. 

[devon@ebay]

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@natoman777 wrote:

Started last night for me.  I am on a windows laptop.  Sure they are updating the system and yet another feature that we need daily isn't working.  devon@ebay is the one who needs to give us an update

I need this to be working in order to have sales.  It started at 9 p.m. central time on January 21.  I have around 30 items I can't send offers on

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Hey @natoman777! There is a sitewide ticket that is open for this issue which is under ALERT15704. If yourself or others are running into this please feel free to reach out to customer support and have your account added as an example. 

[zanmart]

It hasn't been working for me since late last night!

[blacktopautoparts]

This is huge as it started yesterday and hopefully they fix it ASAP. Not sure why they continue to tinker with the site and app the way they are. My app every few days or even weeks at a time keeps getting all kinds of visual updates. Can't they just leave things alone for a bit to see what is working and what is not? This is a lot of disruption to our businesses. I will tell you that since the issues from last night, I have gone way too many hours without a sale. Not sure when they will realize they can't keep doing this.

[silverhand]

I was just now able to send offers on my pc so it is working for me now.

[nostalgems]

Not working for me either.  So frustrating!

[jonathanbrightlight]

It just started working for me again, while on chat with CS.