01-19-2021 02:30 AM
Hello
My buyer wants to return an item but i don't have a printer to generate a label. Ebay sent me an email about returns labels but no help for people like me without a printer.
Hope you can help
01-19-2021 04:21 AM
@cybersioux2001 wrote:Hello
My buyer wants to return an item but i don't have a printer to generate a label.
You don't want a printer, @cybersioux2001. Create your label here. It's OK that you are both the recipient and the sender, since coming or going, the return is to you. But be sure that the "Ships from" zip code is your buyer, to calculate the correct postage.
At the end, you will get a PDF file. Save that, and email it as an attachment to your buyer. If you don't have your buyer's email address, ask for it through eBay Messages: It's OK, eBay allows phone numbers, email addresses, etc. once a transaction is complete.
01-19-2021 08:23 AM - edited 01-19-2021 08:23 AM
It's the buyer who needs a printer, so s/he can print the return address label you send him/her electronically.
Good luck!