Selling

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refund

refunded a buyer because item didn't arrive. e bay sent partial refund. buyer is upset. i don't know why or what to do about it

How do larger sellers approach shipping dozens of packages a day? Any tips for keeping it efficient?

I'm a small seller, operating a side hustle out of my garage. But I'm getting to the point where my mailbox is stuffed with out-going bubble mailers on most days, or I'm making a trip to the post office with an armful of packages to drop off at the c...

ebay protects bad buyers.

a buyer will not pay and asks to cancel transaction. i tried to check the box that says i have not rec payment. ebay only allows the box saying buyer payed to be checked. disgraceful. ebay protects bad buyers.

Thanks once again ebay for making it so EASY (not) for buyers to actually buy

Have a buyer trying to request a total (from a desktop). She can see the button but when she clicks it she gets this message and she's already tried 3 different browsers. ! We're sorry, but we cannot complete your request right now. Does ebay NOT wan...

Resolved! Confusing and unwarranted negative feedback left by a buyer

I recently had a buyer leave me my first negative feedback in 20 years. This was his comment "/". He leaves this same "so called" comment with the positive feedbacks he leaves. He never contacted me or told me what he was dissatisfied about. I have 7...

eBay policies

recently eBay has demanded that every seller offer 3 month returns. they have also demanded that all sellers Take paypal . they are now tell us that we will no longer have PayPal ( a second chance at return disputes ) they wish to Now be in charge of...

Being penalized for packages not being uploaded by PO

I personally deliver my packages to the post office either the same or next day with the exception of weekends. However, I am being penalized by e-bay for "uploaded on time but no carrier scam".What are they referring to? After they are scanned at my...

BUYER Demans More Discounts From Me

Hello to all, maybe this is been asked before but I could not find the answer.. I have 2 listings which ended up with same person buying it... Looks like he is a business, buying 2nd hand items and selling them much higher...Which has nothing to do w...

Buyer tries to negotiate after a purchase

Not sure how to best handle this, any insight appreciated. I was selling CDs in lots, each with a $2.99 shipping charge. I have several listings of this type. They both had “best offer” and one buyer made an offer on two of my lots which I accepted. ...

huge increase in non-paying customers

I've been a seller on eBay for 20+ years. I could probably count on one hand the number of non-paying customers I've had over the years (not returns, just non-payers). Just in the last month or two I've had multiple non-payers. At one point 4 of the ...

Buyer gets to change the address between invoicing and shipping now?

I sold several items on my seller account to someone who, when requesting an invoice, showed an address in Canada. (I'm in the US and I ship overseas.) The invoice was sent back to them based on the shipping rate to Canada for these items. However, t...

Loss of text or photos when creating a new listing

Every time I go to make a new listing, I just about get it where I need it. But then at any random time, the page will wipe out either all the description text, the photos I've attached, or both. It should not be an issue due to time - I am very comp...

Making offers

Why do i get message stating an offer cannot be submitted?

Increasing instances of fraudulent/not authorized orders

We've been dealing with a sophisticated and wide ranging triangulation fraud situation since February and believe that the fraud may be using hacked/compromised user accounts. https://community.ebay.com/t5/Selling/Warning-Retail-Arbitrage-Credit-Card...

Resolved! Canceling completed auction

Hello, I recently held an auction for a popular electronic device. I clearly stated in the description that buyers must have higher than 0 feedback to purchase the item. I do not feel like risking $400 or having my new item switched with an old one. ...