I don't know why everybody here said because I'am dropshipper , that not correct , ebay doesn't identify me as dropshipper , I have limite of 50 K / 1M . and everytime I ask for limite incease they grant it , if I was clasified as dropshipper they will not increase my limits , so there is no dropshipping issue , it about INR metrix ebay start counting every open INR case against you ,even if closed in seller favor. so any buyer need to try his luck to get the item free he open a claim saying item not arrived , then ebay close it in favor of seller as the tracking show item delivered to buyer location . but then ebay come and restrict your account because of high INR cases , that doesn't make any sense , since the INR case closed in my favor and ebay sent email saying case will not affect your account and any feedabck will be removed , why you come later and restrict the account because the high of INR cases, this is crazy , ebay let robot make decisions , they when restrict your account will not write you any thing. untill you enter and find your listings removed , when you try to relist appear red message with you are restricted in selling in US and canada , the craznest here is when you contact the support is like they are from another site every agent tell you funny things , some ones tell you your account restricted you will not be able to create listings and wihtdraw your funds , while you still getting sales from no US or CA clientes , and some others said becuase of BBE and this is not correct because in the CBT Seller Dashboard appear the BBE metrix as compliant and the INR metrix action taken."The restriction that will be applied to your account :US CORRIDOR BLOCK + END LISTINGS" so the issue in INR not BBE , imagine ebay support can't nor identify your issue , and the funniest ones they just copie and past to you the informations in the help page and disconnect the chat , some others said this caused because you got high numbers of cases in last 12 months , but if you go ahead and check the details of these INR case opined in the last 12 month you will find 23 INR cases 16 of them closed in my favor or by buyers , and only 7 of them refunded by me and everythig whats happened explained to buyer in the case message section with buyers , so since we ship internationaly rarly item get lost or not pass customs , I have only 7 cases refunded to buyers who are 0.8 % of total sales , if ebay let the robot making decision without a deep human investigation ebay will lost million of serious good old experienced sellers and this will cause a huge loss to ebay , me or others who are in same situation we sell in my platforms , and that will not affect us much , but no one accepte injustice
