recieved envelope instead of 8lb. box from buyer for return

[stateline160us]

i sold a 3d printer, buyer opens case immediately NAD, i approve return send them a pre-paid label through ebay, now i am in a multi resident facility so the management office signs and recieves all mail and packages, so the other day through ebay item shows delivered, i go to office and nothing, i describe box they look and after a few minutes they realize it was refused due to being suspicous 1st it was a little padded envelope, and my pre-paid label had been altered, the only thing on label was tracking#, no name, no return address and no unit number, now tracking on ebay site shows delivered, but on usps site shows en-route returned, (i do realize there is no return address) so?  but i am in a small town and since the package was so out of the normal my mail person remembers it and so does our management office in fact that is how i found out about the label and it being an envelope

thats the basics of what i am up against my question which i know has been talked about 1000 times is can someone please give me the protocal for fililng mail fraud and pressing charges with this buyer and what i need to do with ebay as far as proof thanks in advance for all who offers a hand

[z50com]

You're talking about the return address

I'm talking about the ADDRESSEE

But I will say that back in the 60's the post office delivered a letter to Playboy magazine in Chicago with only a picture of the bunny on the envelope. . .

[memphiskansasgirl123]

---

@z50com wrote:

The US Postal Service will not deliver a package without a name on it!       (NO EXCEPTIONS)

A address is not good enough, it would've never made it past the 1st post office and would've been returned to sender.

Someone in your front office is LYING to you. . .

---

Ask the manager of the office to review camera footage.  

[memphiskansasgirl123]

---

@*eponymous* wrote:

The guy who refused delivery is the culprit as far as you are concerrned.  You never even saw whatever was delivered!

Who in the world told that person they had authority to refuse something that was not addressed to them?  That person needs to be fired!

eBay will refund on your behalf and smack you with an unresolved case unless you issue the refund!

I can't get over some busybody deciding to refuse something that was not addressed to them, which will result in you losing the money!  What gall!

---

The front desk could easily tie the address to "You", so rather than refuse the package, why didn't they simply contact you and ask if you were expecting a package.   Find out who was working the front desk , when does the mail normally runs, and demand camera footage.