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"item description", formatting messed-up in listing when using "advanced editing"

I am not a store,  just an occasional seller.

Yesterday, I listed about 18 items, individually, with specific formatting in the "Item Description" box, using the option found in the upper right of that box, "advanced editing". 

I did not "copy/paste" from another application.

I "centered" the product name for the title (24pt-36pt), and "left-justified" the rest of the description (18pt) for the body.

 

It all looked fine in the "preview".

But looking at my listings today, all "justification" is gone.....AND all my (body) text is squished to the left,

with only

about 2-3

words per

line..... making

it look

like this.

Long and

skinny, all

condensed to

the left.

 

I tried to revise (edit) a listing using the newer listing tool, but alas, when I view the actual item, it is back to the incorrect formatting.

 

What to do ?

(windows 11, Firefox browser, dell laptop)

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4 REPLIES 4

"item description", formatting messed-up in listing when using "advanced editing"

This is an ongoing problem..........others have experienced it, and now I'm having it. Has nothing to do with your formatting....something with the browsers I think.   Refreshing the page 3 times resolves the problem for me with updated  Firefox. 

 

 

Message 2 of 5
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"item description", formatting messed-up in listing when using "advanced editing"

I'm also having the same issue.  I updated google chrome, restarted computer, and I'm still having to refresh the page like 4 times, to get the page to normal justification.   Another glitch?

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"item description", formatting messed-up in listing when using "advanced editing"

This happened to me on 243 listings., I had a really nice font, really nice color it looked amazing! and it Then it all changed one morning. When I called the "help" on the phone said it would be fixed and they would contact me in 48 hours.  As usual NOTHING.  I am still fixing them. I don't know why ebay says to call for help when no one knows what they're talking about and no one has the authority to implement a solution anyway. 

Message 4 of 5
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"item description", formatting messed-up in listing when using "advanced editing"

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

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