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"This order is complete and we've made the funds available for payout" Only nothing showing..

Oder complete days ago, but nothing showing up anywhere indicating payment is on the way.

 

No "Payout Scheduled", nothing under "On Hold", nothing under "Processing", nothing under "Funds Available"

 

I do not owe any money to ebay. Never had this happened before. I've sold 8 items in the last three weeks and have not had a problem. My bank account for payouts has been on record with ebay for years (but I "updated" it to the same account anyway), it's the only account I've ever used for payouts. Under the breakdown of the fees for the sale item it gives me my net profit (roughly $100), but again, no payouts are even pending.

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Re: "This order is complete and we've made the funds available for payout" Only nothing s

UPDATE #3

 

After speaking with four different customer service reps in all over the last few days, all giving me very different (or no) reasons why I haven't received a payout for the item. I came back from lunch to find my ebay account showing a pending payout for the amount owned on the way.

 

I have no idea what the problem was, nor do I think ebay does either. I thank everyone who tried to help. If this happens to someone else, you'll have to get on the horn with ebay to get it resolved.

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Message 60 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

On the right side of the page where it says "Recent Activity", How does it balance out?

Message 2 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

It does not show the sale under "Recent Activity". The last payout was on Sept 13th. The most recent sale in question was completed Sept 24th.

Message 3 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

I don't see any feedback of those 8 items you sold in the last 3 weeks from buyers. Even one feedback should have been given. That seems strange. I do you giving feedback though.

I only see something for $900.+ sold lately...and of course I assume there was a hold on your funds for this sale? Correct? And this sale was over 30 days ago?

Message 4 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

Before you listed anything, did you set up a ManagedPayments account?
Without that, eBay cannot transfer your money into your checking account.

 

As an occasional seller , your Payments will be Held for up to 30 days although you can use the Held funds to buy shipping labels.

 

EBay was very stupid not to require that new and returning sellers have an MP account set up before they could list. Too many newbies fell into that sinkhole.

Message 5 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

I can't force buyers to leave feedback. The latest feedback I received as a seller is for an Alesis drum pad set, left about a week ago.  Not sure what you're seeing, it's right there under "Seller Feedback". And no, ebay does not place holds on my payments, In fact I keep getting inundated with ebay spam messages trying to get me to sign up for "Get Paid In Less Than 30 Minutes!" (for an additional fee of course). Usually takes three days from buyer paying until the funds are sent to my bank account. I guess I'll have to contact ebay support for a phone call to sort this out. Still nothing showing up in my account. 

Message 6 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

Ebay does not put a hold on my payments. Please note the topic: "This order is complete and we've made the funds available for payout" Only nothing showing.. Again, ebay's own words for the sale of said item state "we've made the funds available for payout", only they haven't for some reason.

 

I'm not new to selling. I understand how it all works, that's why I'm trying to figure this out. It's obviously some of internal ebay malfunction of some sort. I was just thinking perhaps others had this happened to them and had a quick fix, rather than having to wait for ebay to call me.

Message 7 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

Did you get the message in your eBay Messages?
Did you get it only in your email?
If only in your email, what is the extended address it was sent from?

 

Basically I'm wondering if the confirmation was from eBay at all.

Message 8 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s


@deda0804.jj7cp2wrv wrote:

Oder complete days ago, but nothing showing up anywhere indicating payment is on the way.

 

No "Payout Scheduled", nothing under "On Hold", nothing under "Processing", nothing under "Funds Available"

 

I do not owe any money to ebay. Never had this happened before. I've sold 8 items in the last three weeks and have not had a problem. My bank account for payouts has been on record with ebay for years (but I "updated" it to the same account anyway), it's the only account I've ever used for payouts. Under the breakdown of the fees for the sale item it gives me my net profit (roughly $100), but again, no payouts are even pending.


Is it under "awaiting payment?"

 

Your last sold item was Sep 24, but I'm in Canada, so sometimes I can't see all listings.

 

C.

Message 9 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

@sin-n-dex@reallynicestamps... I'm a little skeert for @deda0804.jj7cp2wrv, too. grimacing 

 

Afterthought... it was sold OBO. To the OP: was there anything funny about that transaction?

Message 10 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s


@mtgraves7984 wrote:

@sin-n-dex@reallynicestamps... I'm a little skeert for @deda0804.jj7cp2wrv, too. grimacing 

 

Afterthought... it was sold OBO. To the OP: was there anything funny about that transaction?


Ebay has never sent me a message to tell me an order is complete and funds are ready for payout. I only get notification that something sold.

 

I think the email is likely fake and op was never paid.

 

C.

Message 11 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

@deda0804.jj7cp2wrv 

 

Ebay has had a rule for many years that pertains to New Seller and sellers that have been away from selling for 90+ days. The following is the policy that outlines why you money is likely on hold.

https://export.ebay.com/en/fees-and-payments/payments/payment-holds/

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 12 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

I've never seen this before either: "This order is complete and we've made the funds available for payout"

 

Please check your ebay messages and see whether it's there.

 

Did you already ship the item? 

albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
Message 13 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

The "message" appears on the order page, not in an email or via messages.

Message 14 of 65
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Re: "This order is complete and we've made the funds available for payout" Only nothing s

This does not apply to this thread.

Message 15 of 65
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