eBay

figureartist · ‎11-28-2023

Just had a buyer asked me to ship to do a blind ship to a different address than the one listed as the verified buyer's. Then not to add any shipping invoice or receipt, use their UPS shipper number to over night the item using their name as the sender. Informed the buyer that I follow the shipping rules in the listing and those set up by ebay to have seller protection. Told the buyer if I cannot ship to the confirmed buyer's address with signature delivery confirmation then request a refund or i can initiate one. Now the buyer is threatening a negative on my rating. Buyer is trying to tell me I'm still covered shipping under there instructions .

bonjourami · ‎11-28-2023

Cancel the transaction with problem with buyers address, he will be refunded, block him too.

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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams

robbie31415 · ‎11-28-2023

I'd cancel with reason "issue with buyers address" and block them.

ebooksdiva · ‎11-28-2023

You must ship to the address shown in the order details in order to maintain seller protection.
If the buyer wants the item shipped to a different address you would need to cancel the sale the buyer changes the address then repays.

This is assuming it is the same buyer. And not a someone trying to pull a stunt.

You can cancel the transaction citing problem with buyers address. Then block.

Then report the buyer Report an issue with a buyer

The buyer can’t make demands that is not stated in the listing nor can the buyer use feedback extortion to get what they want.

toomuchstuffagain35 · ‎11-28-2023

Apart from not shipping to an address other than what you were given, NEVER use a buyer's shipping account, especially not to overnight (expensive) to a different address.

A ton of red flags here.

Are you sure the 'buyer' asking you is actually your buyer? Is it the same User ID?

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley

gloryglorygifts · ‎11-28-2023

They are all red flags for using you to dropship. They can't leave a neg if you cancel the transaction with the reason, problem with the buyer's address. There will be no transaction for them to comment on. Another tipoff for the scammers, is they don't leave feedback for anyone, or at least that is what I've seen in my own experience. Block and report them.

You did the 100% right thing imho. I had someone earlier this year that was using me to dropship MY brand name items from their Amazon store. I got about 15 orders and they changed every address to ship to, but when I started to get returns they had their return Amazon slip included in the boxes. Boobs. I got them shut down, but that was for rebranding.

Some sellers on here, I have found, will ship anyway because hey it's a sale. I won't. You do what your gut tells you to do.

nobody*s_perfect · ‎11-28-2023

@figureartist wrote: ... use their UPS shipper number to over night the item using their name as the sender. ...

That is the red flag that would prompt me to cancel the transaction, based on "problem with buyer's address." Just the request for overnight shipping, alone, is a big red flag because scammers want to get that package in their hands before the sender catches on and reroutes the package.

Occasionally there is a legitimate request to ship the item to an address other than the buyer's -- gifts, etc -- BUT the buyer must change the address during the payment process, not after ward, because you have no protection against a fake "Item not received" claim if you don't ship to the address that's attached to the payment. The payment form has a "Change' link where the buyer can easily change the name and/or address of the recipient, so clearly eBay recognizes that this is OK under some conditions.

One other fraud possibility that was touched upon above is that the change-of-address request might not be coming from your actual buyer, but from another member who is trying to hijack the transaction. So you should double-check who the message came from. If it came from another ID, then probably your original buyer is legit and has no idea about what's going on.

You should be grateful that they overtly threatened to leave you a neg if you don't comply, since requesting something that wasn't in the original listing is grounds for feedback removal.

a_c_green · ‎11-28-2023

@figureartist wrote:
Just had a buyer asked me to ship to do a blind ship to a different address than the one listed as the verified buyer's.

Did this request for a "blind ship" come as a message from the actual buyer's ID, or someone else? If the latter it can be ignored. As you said, you are required to ship to the address received with the payment, nowhere else. You absolutely do not plug in their name as the sender, nor use their shipping account instead of your own.

@figureartist wrote:
Told the buyer if I cannot ship to the confirmed buyer's address with signature delivery confirmation then request a refund or i can initiate one.

To be clear, you don't need Signature Confirmation (to maintain seller protection against an Item Not Received dispute) on the Siemens touch screen you sold as its total does not exceed $750, but otherwise you can cancel due to the seller making demands not covered by the listing, as well as a problem with address if they are in fact trying to get you to send the item someplace other than the address received with the payment.

Based on his communications so far, you should be able to get any Neg feedback removed if he does try to leave some. Given the other red flags by this guy, I'm not sure he really wants to attract that much attention; he's just trying to bully you. What does his feedback left for others look like?

a_c_green · ‎11-28-2023

@gloryglorygifts wrote:
They can't leave a neg if you cancel the transaction with the reason, problem with the buyer's address. There will be no transaction for them to comment on.

Yes, absolutely the buyer can leave feedback on a cancellation due to "problem with buyer's address," although in this case it would probably be removable anyway based on the other demands he was making. Every now and then I'll come across a buyer in some seller's feedback page who's all honked off because his purchase got cancelled for that reason, even though he didn't actually request a cancellation.