02-24-2018 07:31 AM
When I go to relist my listing (in bulk) why are several of my listing marked with a yellow exclamation noting that "Seller is not eligible to list a discounted item" when I go to relist my items? I don't understand this. I have been ignoring it for now but really want to know. Anyone help me understand this? Thanks!
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02-24-2018 02:52 PM
It appears to have something to do with when you put your products "on sale."
Scroll down to the bottom of the page at this link for an explanation: http://support.omnivore.com.au/support/solutions/articles/17000045478-common-ebay-errors-and-how-to-...
HTH
02-24-2018 07:39 AM
Never saw or heard about that one before........ are they brand names, something with MSRP prices? Give us the type of item it is..........
02-24-2018 07:50 AM
Maybe you're getting an incorrect error message and the real issue is the borders and writing on your images which are not allowed.
02-24-2018 10:41 AM
No, they are not brand names or MRSP prices. One of the items they marked is item# 391988034681
Check it out...
02-24-2018 10:43 AM
No, they are not brand names or MRSP prices. One of the items they marked is item# 391988034681
Check it out...
02-24-2018 10:57 AM
02-24-2018 11:01 AM
That one has been hard for us to understand to. Sometimes the discount only applies to items in certin catagorys.
02-24-2018 11:02 AM
It doesn't have a border...it has a shadow - practically all my photos are like that so I don't think that is why they are noting
"Seller is not eligible to list a discounted item"
02-24-2018 02:52 PM
It appears to have something to do with when you put your products "on sale."
Scroll down to the bottom of the page at this link for an explanation: http://support.omnivore.com.au/support/solutions/articles/17000045478-common-ebay-errors-and-how-to-...
HTH
02-24-2018 05:30 PM
02-24-2018 06:09 PM
@dhbookdswrote:@livadia that link isn't working for me.........
I wonder if the bots aren't picking up this verbiage:
ALL OUR JEWELRY IS BRAND NEW AND DISCOUNTED 50% - 70% OFF RETAIL
@dhbookds Don't know why the link isn't working for you as I just clicked on it and it takes me directly to the page of interest. I tried clicking using another browser where I hadn't accessed the page before so it wouldn't be in my cache and it comes up just fine for me. (?)
Below is a screen shot of the relevant info, though I'm not sure it will be that legible:
Based on the above, I don't think it has anything to do with bots picking up the word "discounted" in the OP's listing. Sounds to me like a setting is out of whack. How that happened is anyone's guess, but I definitely wouldn't try getting to the bottom of it with the usual, run-of-the-mill eBay CS rep as it appears to be something that needs to be addressed by someone with familiarity with eBay software programming AKA someone in eBay's Technical Services department.
@atlantajunction -- Upon further reflection, you may have better luck in getting assistance if you post this question in the "Technical Issues" forum here in the eBay Community as it appears to be a setting on your account that needs to be reviewed/remedied by an eBay techie.
Here's the location of that discussion board: https://community.ebay.com/t5/Technical-Issues/bd-p/technicalissues-db
If you find out anything more, please come back and update others here. Sharing info like this with other sellers is about the only way we ever learn/find out about such issues. Hope this helps!
02-24-2018 08:14 PM
02-24-2018 08:39 PM
Be careful reselling chinese jewelry marked 925. None of it is 925.
02-25-2018 06:43 AM
Thank you...that was a help...
02-25-2018 07:53 AM