postage

[harry113dog]

I sold an item today and the sales tax was deducted and the transaction fees.  My questions is: 

Are the shipping costs included in the transaction fees?  If not, how do I get reimbursed for them as I included box dimensions, etc. in my listing?

[simba6]

If it's the camera flash unit, it was listed as free shipping.  That means the shipping in included in the item's price.  The selling fee is the amount the buyer paid in total, eBay has a fee on the sales tax too.  The buyer did not pay for the shipping so, you won't be charged a fee for it.

[714ricki]

Shipping costs aren't part of the transaction fees. The buyer paid for the shipping costs and now you as the seller must pay for a shipping label.  You don't receive any reimbursement for the shipping costs.

[slippinjimmy]

Your listing offered Free Shipping which means you pay for the shipping out of the $430 the buyer paid you for the item.

[monica-sells]

You sold your camera with "Free Shipping"

(that means you pay for shipping from the remaining proceeds of your sale...that is the way you set up the listing)

I suggest ebay labels as your supplier to take advantage of 2 things

1. Discount Pricing

2. You can pay with your Funds in Process...

Pack it, and measure the box and weigh it. Enter that on the label page and select the most economical.

"...Are the shipping costs included in the transaction fees?..."

NO

[janet9988]

Transaction fees are the fees you pay to ebay when your item sells and the buyer pays.

Shipping service costs are not a transaction fee.

Shipping costs (purchasing the label) come out of your funds from the balance of the buyer's payment.

[femmefan1946]

The buyer's Payment includes everything they will be charged.

Selling price, shipping (including "free" shipping), their local sales taxes.

The seller is charged eBay fees on the Entire Payment.

Selling price, shipping (including "free" shipping), their local sales taxes.

So if you charged $100 for the item including "free" shipping and their sales tax is 5%, they paid $105 and you are charged (on average) 13.5% of that or $14.17.

You are then credited with $90.82 by Managed Payments.

And you take enough from your payment to buy a shipping label.

There is no "free" shipping.

That's just advertising /marketing.

Free Shipping means the seller has included their costs of shipping (postage, packaging, insurance, labour) in the price they ask for the item.

[monroe67]

"Are the shipping costs included in the transaction fees?"

No.  Shipping costs are not included in the transaction fees.  

Shipping costs are what you pay, as the seller, to mail the sold item to its buyer.

Transaction fees are what eBay retains from the seller, as payment for using eBay's worldwide platform to reach potential buyers.  

"If not, how do I get reimbursed for them [shipping costs] as I included box dimensions, etc. in my listing?"

You will not be reimbursed for the shipping costs.  eBay will not reimburse you.  At this point in the transaction, your buyer cannot reimburse you.  

It was a very kind and generous effort on your part to include the dimensions of the box in your listing.  Unfortunately, the package dimensions are not shown to potential buyers who view your listing. 

To complicate the situation, you also included this phrase in the Item Description:  "Shipping: Priority Mail, Insured."

What Probably Happened:  While you were in the process of completing all the listing fields, YOU chose "free shipping" when it came to the field(s) where you should have entered USPS Priority Mail.  That field supersedes whatever you type into the Item Description.  

That still means you have to pay the shipping costs, with no reimbursement to you from anybody.    

IF you do send this item via USPS Priority Mail and you pay the insurance, you will pay a LOT more than if you send it USPS Ground Advantage without any additional insurance.  

Your buyer will probably expect the item to be delivered tomorrow or the next day, by USPS Priority Mail. 

Because you chose "Free Shipping" as the shipping method, however, eBay probably won't actually expect you to mail by USPS Priority Mail.   

Seems to me you have two choices here:  Either (1) pay for expensive Priority Mail, keeping your buyer happy,
or (2) send the item via the not-as-expensive USPS Ground Advantage, risking a disappointed buyer.  

Whichever you choose, YOU will have to bear the full cost of shipping, with no reimbursement.  

[vintage-camerastuff]

To put it simply.  You offered free shipping.    That doesn't make it free for you.  It makes it free for the buyer.   You Pay!

[nuclearomen]

Familiarize yourself with FEES: 

Selling Fees:

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822&st=3&pos=1&query=Sellin... 

How fees and selling costs are charged: 

https://www.ebay.com/help/selling/fees-credits-invoices/fees-selling-costs-charged?id=5297&st=3&pos=... 

Then, go to your Seller Hub, Hover the Tab "Payments" from the drop down select "All Transactions" the Transaction Fee and Final Value Fee will be listed in the break down of the item transaction, if your using Promoted Listings the fee for PL on the item you sold is listed separately in the All Transactions (usually be right about the item FVF)

No need to go into Shipping since the above posters already explained Free Shipping means You pay for the shipping cost - when you purchase shipping label on ebay for the item you can have the cost of that shipping deducted from your Managed Payments total or can select to use your Paypal account for it. 

[theteamsetguy]

@femmefan1946 ,

I thought shipping was free service of the USPS.

BOT 8675309

[mam98031]

@harry113dog 

That isn't exactly how that works.  Have you ever read the Seller policy page for fees.  I encourage you to do so as it will help you.

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

When we sell something, the buyer pays for the product, shipping [if stated separately] and sales tax if their state requires it.  Ebay charges sellers a final value fee on the TOTAL amount the buyer pays.

Ebay removes the sales tax that the buyer paid [NOT the seller] and processed that onto the appropriate state.  While sellers are charged selling fees on sales tax, the buyer pays the sales tax, NEVER the seller.

A buyer pays the seller for shipping.  Whether you offer free shipping or stated shipping.  When the buyer pays, they pay you for the shipping.  Then the seller has to package and ship the item at their expense, to which the buyer PAID them to do.

You've had a lot of transactions as a seller.  Why is this confusing you or concerning you now?

[harry113dog]

The reason it is confusing is because the old "Classic View" screen from years ago was user friendly and simple to use.  Now, every year, new updates are instituted and people, especially those who are not tech savvy (mostly seniors), find it difficult to navigate.   

[harry113dog]

When I created the listing, I put in the dimensions of the box and selected USPS and the shipper.  I am not sure why it was listed as free shipping but I guess I need to be more careful in the future.

[monica-sells]

Even though you filled in the dimensions, weight, etc...) and selected a service....There is a little checkbox on the listing form. (Free Shipping) Make sure it is not checked off.