cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

pending donation not showing

I made an $11 sale recently with a 10 or 15% charitable donation option. The item was sold, paid for, shipped, and delivered. At no point did anything show up in pending or invoiced donations.

Message 1 of 6
latest reply
5 REPLIES 5

Re: pending donation not showing

Same is happening for me!  As soon as a couple of sales stack up for my preferred charity I usually trigger an invoice and pay so they get the money quicker.  I have several sales in the past week that are still not showing up as pending!  

Message 2 of 6
latest reply

Re: pending donation not showing

It's so frustrating that I can't get through to an actual person to help. I keep getting a computer "Before I can connect you to an agent, let me see I can help  you. Press 1 for...." queue litany of irrelevant options. "I didn't get that. Let's try that again." It's the same thing with the online help.

Message 3 of 6
latest reply

Re: pending donation not showing

eBay made a change with the donations, it was in an email a while back.  The donations are now automatically taken instead of going to your bank acct first.  If you want to look at them you go to the history tab, and non invoiced items.  It's all there.

Message 4 of 6
latest reply

Re: pending donation not showing

hmm i spent forever on the phone with someone who had no idea about this and I've just checked my history tab. I had to toggle to "not invoiced" under history and they are finally showing up!  Although it didn't show in my payments tab if I click on the View Donation Transmission Receipt it shows when the money was sent via paypal

Message 5 of 6
latest reply

Re: pending donation not showing

@cdo947214 

There has been a change in how eBay is dispersing the money to the charities.  They send it the following month after the donation has been recorded or something of the sort.  Where the money is stashed in the meantime is basically unknown. 

 

See message #13 here: 

 

https://community.ebay.com/t5/Selling/eBay-Charity-Payments-Not-Being-Sent-to-My-Charity/td-p/343730...

Message 6 of 6
latest reply