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negative feedback

How many negs does a seller receive before eBay kicks them off.

Message 1 of 21
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20 REPLIES 20

Re: negative feedback

Only ebay knows and ebay is not telling.

Why do you ask?

Message 2 of 21
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Re: negative feedback

eBay doesn’t kick out sellers that have a lot of negative feedback. 
eBay does monitor the number of INRs, NAD returns, late shipping and cancelling orders as out of stock. High percentages in any of those areas can end a selling account.

Message 3 of 21
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Re: negative feedback

Doesn't work that way. Receiving negative feedback isn't again Ebay policy. It's an opinion by another buyer only how the transaction went. Ebay has a Seller level. If a seller is below the level in certain categories they can be restricted. If the seller is selling something not allowed or Ebay has more questions about whatever they are selling they can be restricted or suspended. Buyers don't know what any details are.

Message 4 of 21
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Re: negative feedback


@vam194169 wrote:

How many negs does a seller receive before eBay kicks them off.


There's no limit.

 

Go for that new high score!

Message 5 of 21
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Re: negative feedback

Here's a seller with almost 16,000 unhappy experiences in the past year - there are more like this out there.

nyr134_0-1766763197783.png

 

 

Message 6 of 21
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Re: negative feedback

Sure but in the same time they have had 2,575,632 positives! 

Message 7 of 21
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Re: negative feedback

Feed  back  no longer uses  FB to measure a sellers  performance.  However you do get to wear those red hickeys for 365/366 days for any one to see.   Some potential buyers ( like ) me will read the negs feedback and just might do a walk on by.  Personally would  not by from you based on how  you replied to your buyer

"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
Message 8 of 21
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Re: negative feedback

The real question is: How many negative feedback does a seller need to have before you won't buy from them?

Message 9 of 21
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Re: negative feedback

It isn't the number of negatives received would be the percentage. For me, it would be between 98 to 99% that I would read the actual negative feedbacks (just click on the number in the chart) to see if it was actually the item or if the negative had nothing to do with the item. Negatives for slow shipping would not be a deal killer. 

Message 10 of 21
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Re: negative feedback

   Calling a buyer "nuts" whether they are or not puts me off.  When I see less than professional sounding replies from sellers in sales gone sideways my "no drama" meter kicks in.

  Sometimes a sellers replies to negatives hurt more than the origional negative.......................

Message 11 of 21
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Re: negative feedback

Feedback is not used to evaluate USA based sellers.

 

Most buyers neither read nor leave FB. 

 

Those who read it or leave it were trained when nobody at Ebay took any action to police the site and seller fraud was much higher than its current post-covid rate. Fortunately, Ebay has its Money Back Guarantee, and most buyers buy with credit cards which will protect them.

 

 

Message 12 of 21
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Re: negative feedback


@nyr134 wrote:

Here's a seller with almost 16,000 unhappy experiences in the past year - there are more like this out there.

nyr134_0-1766763197783.png

 

 


That seller has a feedback percentage of 99.39

 

That would be a better percentage than a seller with 100 positives and one negative (99.0%)

 

 

Paranoia strikes deep
Into your life it will creep
Message 13 of 21
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Re: negative feedback


@slippinjimmy wrote:

@nyr134 wrote:

Here's a seller with almost 16,000 unhappy experiences in the past year - there are more like this out there.

nyr134_0-1766763197783.png

 

 


That seller has a feedback percentage of 99.39

 

That would be a better percentage than a seller with 100 positives and one negative (99.0%)

 

 


Your math is indisputable, yet that volume of negatives means that more than 40 times a day, buyers were dissatisfied with their purchases.  That seller happens to sell only books - and reading through the comments shows that the negatives are mostly due to the condition of the book being worse than described, the wrong books sent, missing books, receiving paperbacks instead of the hardcovers ordered and the like.  That volume of negatives displays such a high amount sloppiness or incompetence that I’d rather take a chance with a seller that made just the one mistake in the past year, albeit with fewer sales.

Message 14 of 21
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Re: negative feedback

Ebay says getting injured and going to emergency is no excuse for late delivery. 

Message 15 of 21
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