02-17-2019 05:26 PM
I have just experienced a non payer who bid on 5 of my listings.
The buyers rating is 100% yet most of the feedback is in regard of non payment.
There seems to no provision to give negative feedback which this buyer certainly needs.
What's the go here?
02-18-2019 10:47 PM
@helloandgoodmorning wrote:
@pjcdn2005 wrote:The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.
I'm sure that all of it wasn't retaliation feedback but there was definitely a lot of it.
I remember a lot of "deadbeat" FBs for non-payers.
I remember some of that as well. I guess that means that being able to leave negative feedback doesn’t stop some buyers from refusing to pay.
02-18-2019 10:55 PM
@mam98031 wrote:
@pjcdn2005 wrote:The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.
I'm sure that all of it wasn't retaliation feedback but there was definitely a lot of it.
Could be a manipulated memory as this is certainly what Ebay wanted us to believe. They have said it many many times back then. There were lots of sellers that left negs for none payment or buyers that somehow otherwise misbehaved, but it was the retaliatory FB that got the press. I just think that some peoples memories may be affected by what has been said in the years since then.
With that said, I don't thing negative FB for buyers is a good idea at all. That is my personal position. I try to remember these are business transactions and not personal transactions as I know you understand.
I always have to shake my head and chuckle at this explanation of why eBay got rid of "retaliatory negs" for buyers every time- almost weekly- I see a longtime seller post about the fact they JUST FOUND OUT that their "buyer" can't get a neg- if they were really in the "practice" of doing this you'd think it would have sunk in with all these sellers in a lot shorter time than 11 years...
02-19-2019 04:27 AM
While I agree that the ability to leave buyers negs is probably not a good idea.....ebay has leaned so far to the other side, buyers don`t seem to be held accountable for anything now.
The answer is always somewhere in the middle. There was a time I trusted mother ebay to do the right thing.
Does anyone here know what it takes for a buyer to lose their privileges here? Is there even such a thing anymore? If there is such a thing.....does ebay stop the buyer from starting up a new account? Does reporting a buyer do anything more than make the seller feel they have accomplished something? These questions are rhetorical of course.
02-19-2019 05:41 AM
No, not manipulated. It was a huge problem. I posted to the Ebay boards back then and the buyer boards were filled every day with buyers who got negged because they did something horrendous, like ask their seller where their item was after a month or complained when their seller sent them trash.
Like me. That's how I got the only neg I ever received as buyer or seller. I stopped leaving negs because I was also threatened by several sellers including one who sold English china as vintage and it arrived with HomeGoods stickers. That was after they accused ME of putting the stickers on or switching the items. As if.
BTW the mutual withdrawal wasn't implemented until long after this was already a problem and it made it hugely worse. That's how sellers lost the privilege of leaving negs.
Rewriting history is saying it wasn't as bad as it was. Also, good buyers who cared about their reputation were the ones most likely to get hurt and leave. The bad buyers just sniped or got a new id. Most negatives were pointless except to hurt good customers. I completely understand giving how it was, why Ebay made the change.
02-19-2019 09:40 AM
@castlemagicmemories wrote:
@pjcdn2005 wrote:The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.
I'm sure that all of it wasn't retaliation feedback but there was definitely a lot of it.
That is what I saw as well. I was not saying that all negative feedback was retaliatory, just that a good bit of it was. Some good buyers left after experiencing that, so in the interest of keeping sales here, Ebay eliminated those negs, so I suppose one could call that monetizing it.
This is what happened.... In Dec 2007, ebay's feedback system got a bashing on UK TV due to retaliatory feedback from sellers. There had been thousands of complaints from UK buyers. I watched the TV programme and ebay staff who appeared on the show said they were going to do something about it. And then in May 2008, ebay change the feedback system. http://www2.ebay.com/aw/uk/200712051138432.html?rvr_id=
02-19-2019 09:43 AM
@hillbillymedia wrote:While I agree that the ability to leave buyers negs is probably not a good idea.....ebay has leaned so far to the other side, buyers don`t seem to be held accountable for anything now.
The answer is always somewhere in the middle. There was a time I trusted mother ebay to do the right thing.
Does anyone here know what it takes for a buyer to lose their privileges here? Is there even such a thing anymore? If there is such a thing.....does ebay stop the buyer from starting up a new account? Does reporting a buyer do anything more than make the seller feel they have accomplished something? These questions are rhetorical of course.
I agree. Speaking from my own personal experience. Other sites that have moved to NO buyer FB at all is much better. Now granted if you are a seller that prefers to receive FB, that could be an issue. Because what I experience on other sites is that since the buyer can't get FB, buyers don't leave FB very often. For me, I'm fine with that.
Ebay often likes to state they make one change or another because it is an industry standard. I wish they would follow the No buyer FB direction too.
02-19-2019
09:54 AM
- last edited on
02-19-2019
12:19 PM
by
kh-vince
@*madison wrote:
@castlemagicmemories wrote:
@pjcdn2005 wrote:
The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.
I'm sure that all of it wasn't retaliation feedback but there was definitely a lot of it.
That is what I saw as well. I was not saying that all negative feedback was retaliatory, just that a good bit of it was. Some good buyers left after experiencing that, so in the interest of keeping sales here, Ebay eliminated those negs, so I suppose one could call that monetizing it.
This is what happened.... In Dec 2007, ebay's feedback system got a bashing on UK TV due to retaliatory feedback from sellers. There had been thousands of complaints from UK buyers. I watched the TV programme and ebay staff who appeared on the show said they were going to do something about it. And then in May 2008, ebay change the feedback system. http://www2.ebay.com/aw/uk/200712051138432.html?rvr_id=
I have seen posts by buyers who said they or someone they knew left and never bought here again because of that. How many just left without posting why. Thousands of complaints that justified a UK TV special indicates it was an issue there as well as here. It was a black eye for Ebay and like they closed the no fees on shipping loophole, they closed this one, too.
02-19-2019 10:05 AM
No, not manipulated. It was a huge problem. I posted to the Ebay boards back then and the buyer boards were filled every day with buyers who got negged because they did something horrendous, like ask their seller where their item was after a month or complained when their seller sent them trash.
No big deal. We just don't agree on this point. I take no issue with that. What you describe is NOT retaliatory FB that was being discussed but just a complete misuse of the FB system. Was it a problem YES as was retaliatory FB. Was it why Ebay made the change, not in my opinion.
Also without knowing how the buyer spoke to the seller regarding the "trash" they sold, I offer no comment other than to say there isn't enough info on that transaction.
Like me. That's how I got the only neg I ever received as buyer or seller. I stopped leaving negs because I was also threatened by several sellers including one who sold English china as vintage and it arrived with HomeGoods stickers. That was after they accused ME of putting the stickers on or switching the items. As if.
Buyers gave negs quite freely back then. Odd since sellers could leave them too. As to the particulars that would cause you to leave a neg back then IDK since we have no particulars on each situation here.
BTW the mutual withdrawal wasn't implemented until long after this was already a problem and it made it hugely worse. That's how sellers lost the privilege of leaving negs.
I didn't say anything about this option.
Rewriting history is saying it wasn't as bad as it was. Also, good buyers who cared about their reputation were the ones most likely to get hurt and leave. The bad buyers just sniped or got a new id. Most negatives were pointless except to hurt good customers. I completely understand giving how it was, why Ebay made the change.
I don't believe anyone here is trying to "rewrite history". As in may subjects, your view point may not be the same as another posters view point. Because one may not agree with you does not mean they are trying to "rewrite history", is simply means that we have different opinions.
I was not and am not trying to dismiss the FACT that there was retaliatory FB back then. That would be silly because it is a known fact that there was. So I never said this in my other post. I did say that it wasn't the reason Ebay made the change, as that is what I believe. And it was a very GOOD move by Ebay.
So whether Ebay made the change for the reasons you describe or I describe or a combination of all of the above. It doesn't matter. This is subject that is over a DECADE old and has no bearing on today's site.
I support Ebay moving again in the direction of industry standards and stop allowing FB for buyers all together. That is what other sites have done and I think it is working better that way.
For buyers here it may take some time to get use to, but they would come to realize there is no value to receiving FB since sellers have strict rules in which they must follow or get in trouble. Buyer FB only has value to Buyers for personal reasons, whatever they may be. My opinion the site would be healthier for it.
02-19-2019 10:09 AM - edited 02-19-2019 10:10 AM
I'm dealing with memory as well.
I saw tons of complaints on the US and the UK boards from buyers who had received a retaliatory neg long before the UK TV programme. So, when ebay announced they were featuring on Watchdog about the feedback system, it didn't surprise me at all.
02-19-2019 10:14 AM
This is a group conversation and that was not a post directed specifically to you. It was a continuation of an ongoing discussion. If I could add a post to the end that referred to the conversation as a whole I would do so. However that is not an option so I have to choose a post to hang mine off of.
Everyone can be assured if I ever have a problem with your post individually I will both address you AND quote the part of the post I differ with. Otherwise I will continue to treat this is a group discussion and comment on what different people have said.
02-19-2019 10:20 AM
@the*dog*ate*my*tablecloth wrote:This is a group conversation and that was not a post directed specifically to you. It was a continuation of an ongoing discussion. If I could add a post to the end that referred to the conversation as a whole I would do so. However that is not an option so I have to choose a post to hang mine off of.
Everyone can be assured if I ever have a problem with your post individually I will both address you AND quote the part of the post I differ with. Otherwise I will continue to treat this is a group discussion and comment on what different people have said.
As are all threads, but you replied to a post of mine. So unless you state otherwise, I'm not sure why it isn't reasonable for me to take that you are responding to me.
02-19-2019 11:11 AM
@*madison wrote:I'm dealing with memory as well.
I saw tons of complaints on the US and the UK boards from buyers who had received a retaliatory neg long before the UK TV programme. So, when ebay announced they were featuring on Watchdog about the feedback system, it didn't surprise me at all.
Yes, memory but not selective memory. Not surprising to me, either, or to many others.
02-19-2019 01:07 PM
You can block any buyer or potential buyer. They don't have to have any strikes.