negative feedback

[learningtofly01]

I have just experienced a non payer who bid on 5 of my listings.

The buyers rating is 100% yet most of the feedback is in regard of non payment.

There seems to no provision to give negative feedback which this buyer certainly needs.

What's the go here?

[emerald_door]

Buyers can receive only positive feedback.  It's been this way since 2008.  

[jame234]

You open an Unpaid Item Case which you close four days later and if no payment, buyer earns a Unpaid Item Strike and you get your FVF credited and relist.

Set your buyer requirements under site preferences to block any bidder with two or more violations.  This blocks non paying bidders from bidding on eBay.  A lot more effective than a negative feedback.

[castlemagicmemories]

There is no provision to leave negative feedback because Ebay eliminated negs for buyers in 2008, due to retaliatory abuse.

Some get around this by posting a negative comment in a positive format.  That may be removed and the seller can get a violation for going against policy.

You can choose to leave no feedback.

[7606dennis]

The only thing you can do is to file a UID on each of the listing for which he did not pay and put him on your BBL.  Frankly, about all a buyer's feedback received is good for these days is to let a seller check their retraction record.  

[fossil_diver]

Open a non pay case and put a strike on their account if they don't pay. If they get 2 strikes sellers can automatically block them from buying or bidding. That is how you punish them 😈 

[fashunu4eeuh]

Just an FYI—There is also a setting in Buyer Requirements that can limit how many items a member can purchase from you within a ten day (or less) time period. It reads as follows:

“Buyers who may bid on several of my items and not pay for them

Block buyers who are currently winning or have bought ___(10 or less) of my items in the last ___ (10 or less) days.Only apply this block to buyers who have a feedback score of ___ (5 or lower).

Consider selecting this requirement if you are selling expensive items and don't want to sell over a certain number to any single buyer. Learn more about how this requirement works.”

[ittybitnot]

There is no provision to leave negative feedback because Ebay eliminated negs for buyers in 2008, due to retaliatory abuse.

Abuse?  Don't think so....we called it part of the "scam buyer protection policy"....where we don't get to see who they are anymore.  That is what ebay SAID, but as per usual their motivation was purely monetary as always.  They did not want unhappy scammers.  They did not want us to know who they were, and now we have unsavory consequences for denying service to suspects.   It was just one stage of the removal of the "transparency" on the site that at least kept some people honest.  

I remember when the change took place.  A few of my buyers were really mad in that they worked hard to be reputable trading partners and their positive feedback actually meant something.  Going forward, they would enjoy the same, now meaningless, reputation of the sites biggest scammers.  

Did you know that there was actually a time that eBay CS actually told sellers to leave a red donut for a buyer that left one for them, and then both parties could  "negotiate" a  mutual removal?

Did you know that there was a time you could actually pay $25 to Square Trade to have a red donut removed?

Itty

eBay dinosaur

[pjcdn2005]

The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.  

I'm sure that all of it wasn't retaliation feedback  but there was definitely a lot of it. 

[helloandgoodmorning]

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@pjcdn2005 wrote:

The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.  

I'm sure that all of it wasn't retaliation feedback  but there was definitely a lot of it. 

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I remember a lot of "deadbeat" FBs for non-payers.

[castlemagicmemories]

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@ittybitnot wrote:

There is no provision to leave negative feedback because Ebay eliminated negs for buyers in 2008, due to retaliatory abuse.

Abuse?  Don't think so....we called it part of the "scam buyer protection policy"....where we don't get to see who they are anymore.  That is what ebay SAID, but as per usual their motivation was purely monetary as always.  They did not want unhappy scammers.  They did not want us to know who they were, and now we have unsavory consequences for denying service to suspects.   It was just one stage of the removal of the "transparency" on the site that at least kept some people honest.  

I respect your opinion, however, others have different experiences that drive their opinions. 

I remember when the change took place.  A few of my buyers were really mad in that they worked hard to be reputable trading partners and their positive feedback actually meant something.  Going forward, they would enjoy the same, now meaningless, reputation of the sites biggest scammers.  

I remember as well.

Did you know that there was actually a time that eBay CS actually told sellers to leave a red donut for a buyer that left one for them, and then both parties could  "negotiate" a  mutual removal?

Yes, I remember mutual feedback removal.

Did you know that there was a time you could actually pay $25 to Square Trade to have a red donut removed?

Yes.  I remember that.  Sometimes methods change.

Itty

eBay dinosaur

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[ittybitnot]

I remember a lot of "deadbeat" FBs for non-payers.

If you didn't pay me, you got a neg.   I don't think I used the term "deadbeat" though.  Probably a more sophisticated term for the same thing was employed.   Four UPIs  from unique sellers got the ID the NARU boot.  eBay didn't mess around and worry about them not coming back. 

eBay's excuse of "the buyer may not come back" is totally unfounded.  Who wants a SNAD king, customs hanger, or a buyer that engages in faulty returns to come back?   Only ebay.   We can only see buyer feedback that they leave for sellers now.  Some are 90% red donuts.  One would assume that with all that poor buyer experience going on they would have left long ago.....ebay tells us .....well they may have many wonderful transactions and only leave the red donuts for those that they are unhappy with...I call **bleep**...on that as well.  We can't know anymore, transparency has been removed. 

[castlemagicmemories]

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@pjcdn2005 wrote:

The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.  

I'm sure that all of it wasn't retaliation feedback  but there was definitely a lot of it. 

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That is what I saw as well.  I was not saying that all negative feedback was retaliatory, just that a good bit of it was.  Some good buyers left after experiencing that, so in the interest of keeping sales here, Ebay eliminated those negs, so I suppose one could call that monetizing it.

[mam98031]

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@pjcdn2005 wrote:

The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.  

I'm sure that all of it wasn't retaliation feedback  but there was definitely a lot of it. 

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Could be a manipulated memory as this is certainly what Ebay wanted us to believe.  They have said it many many times back then.  There were lots of sellers that left negs for none payment or buyers that somehow otherwise misbehaved, but it was the retaliatory FB that got the press.  I just think that some peoples memories may be affected by what has been said in the years since then.

With that said, I don't thing negative FB for buyers is a good idea at all.  That is my personal position.   I try to remember these are business transactions and not personal transactions as I know you understand.

[castlemagicmemories]

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@castlemagicmemories wrote:

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@pjcdn2005 wrote:

The majority of negative feedback for buyers that I saw in those days did seem to be from sellers in retaliation for the feedback they received.  

I'm sure that all of it wasn't retaliation feedback  but there was definitely a lot of it. 

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That is what I saw as well.  I was not saying that all negative feedback was retaliatory, just that a good bit of it was.  Some good buyers left after experiencing that, so in the interest of keeping sales here, Ebay eliminated those negs, so I suppose one could call that monetizing it.

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And actually, no retaliatory feedback should have been happening, yet it did, as you know.