mc011 restriction

[faraj07022021]

Hello, I have been selling on eBay for about a year now. I have been growing slowly over the months selling electronics, Health & beauty products and tools. I noticed this past week I have had 0 sales and I thought it was just slow. I checked my messages today and seen that I  received an mc011 restriction and all my listings have been removed. All they are asking for are invoices showing where I purchased the items from. I have invoices for all of my products since I source everything I sell from a liquidation services. But I don't understand how to go about sending everything and what is acceptable and what is not. I have read horror stories of other people being denied because the invoices were insufficient for some reason. Would a spread sheet type of invoice be sufficient?

[mam98031]

---

@faraj07022021 wrote:

The actual invoices from my suppliers don't have the items on them. They send me a separate manifest in a spread sheet. That's why I'm worried about sending those in as I feel that they would not accept them. Idk if I can upload them here for someone to take look at them.

---

Then just request a detailed invoice from your vendor.  They should be able to supply you with one.

[mam98031]

Does the manifest have the suppliers name, logo and address on it.  If so, send the invoice you get and the manifest that goes with it.

[mam98031]

---

@faraj07022021 wrote:

Yes shelf pull items or items that haven't been selling quick enough get liquidated. You don't find them very often and it takes me a long time to source those items but you can find them. Home Depot liquidations is a big one. My only issue is that the invoices them selfs don't have the items sold because some purchase I make have 200-300 items in them. So I receive a separate spread sheet manifest. But as others have stated they most likely won't accept 2 separate papers as an invoice. 

---

Unless someone else has been through this process, that would be a guess not a fact.  But your idea of combining both on a PDF is an excellent idea IMHO.

[monica-sells]

@mam98031 ---- I agree...

example: If you paid 500.00 for a "liquidation box" (the "payment")

you received a "manifest" for the contents of that box... (the "manifest")

some IDENTIFYING numbers/codes/names have to be available that "connects" that manifest to THAT payment. 

That would satisfy BOTH entities I eluded to in my previous post....

[faraj07022021]

I understand what you're getting at. As for paper trail All I have is what is given to me from the seller. The invoice with all the sellers info and a manifest with the invoice order number on it. The manifest I get is just a spread sheet with a list of all the items I purchased. I wish that the seller would have put everything into 1 file but I get why they can't. I sometimes buy a complete truck load with over 1,000 items in it. There's no way to put all that into 1 invoice. My thing is would the folks looking over my case understand that or even bother trying to understand what I am sending them.

[faraj07022021]

I honestly think that this would be the only option I have at this point. So far no one that has responded to my post has been through my situation. Combining everything into 1 lockable pdf file that shows each invoice and what manifest it belongs to is looking like my only option. Ill include as much information in each one and hopefully its sufficient. 

[faraj07022021]

The manifest has the my name, order number, SKU's, Model numbers, Name of product, Quantity & msrp. I guess I can add more info for the seller like address & phone number. 

[faraj07022021]

The invoice does have all that info but not the manifest.

[faraj07022021]

Here is a photo of the invoice. 

[faraj07022021]

[faraj07022021]

& here is what the manifest looks like.

[monica-sells]

You need to tie that Order #HMD37990 manifest  to that 21,856 invoice......

if that generated invoice had #HMD37990 on it anywhere that would probably

do it.....

That's all....someone, somewhere has to have that information for you......

as displayed, that 21K invoice would not even qualify as a valid expense for your tax return

[monica-sells]

"...Here is a photo of the invoice..."

That is not an invoice....

it is a shipping memorandum...

the online screenshot you show is more like an invoice

[mam98031]

---

@faraj07022021 wrote:

The manifest has the my name, order number, SKU's, Model numbers, Name of product, Quantity & msrp. I guess I can add more info for the seller like address & phone number. 

---

You adding something will mean nothing to Ebay.  Just because YOU put something on it doesn't make it come from your vendor, it is just you saying again that it came from your vendor.

I would really advise you to contact your vendor to see if they can email you copies of your manifests with their name and logo on them.

[mam98031]

Does that order number and tracking number appear on the manifest?