Selling

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I Accepted A Return Without A Returns Address. It Was Delivered To An Address That Isn’t Mine.

A buyer returned an item to me, and it was delivered to an erroneous address - one that I have never used as a seller. When I click on Settings > Returns Address, the page is blank. I don’t know how I was able to accept a return without a Returns Add...

I need help getting my money for a package that says not delivered but was.

HelloI recently sold a collection of VR equipment for around $400 and everything went fine until delivery day. For the past week it has said will be delivered next business day but as of calling USPS this morning they confirmed it was delivered on it...

Why the second button?

In the Seller Hub on the "Listings" tab, there is a table which displays all your current listings. Above the table on the left there are dropdown buttons for selecting actions you can take on your listings. Specifically, one titled "Actions" and one...

What happens if I dont ship out an INR case in time

I currently have an INR case open until 11-12, but I don't think it will get to the authenticator in time. Am I just better off refunding the buyer instead?

Blocked bidder activity report not showing user IDs?

Just persuing my blocked-buyer bidding activity and there have been several buyers w/ too many unpaid item strikes trying to bid on my auctions. When I click on the link to the user ID, it takes me to a page that says "no longer a registered user." T...

AI, Customer Service Agents and correct ebay policies - TOTAL FRUSTRATION

Over time, I have gotten my fair share of "listing not following policy" DM's item expired or however the note is written. I have removed 1500 listings to 0 temporarily to tweak my listings. In the meantime, I want to implore ebay to let a seller ame...

Delay Shipment= Top rated seller

Hello, Wondering if anyone has advice. To be a top rated seller you have to meet certain criteria. One of these if one day shipping. When someone asks to delay the shipment to them what are your options other than cancel the order and ask them to reb...

Why am I getting special offers from sellers, on items that are not on my watch list?

For the past few weeks, sellers have been sending me special offers on items I may have looked at just once, but are not on my watch list. How can I prevent this from keep happening? Somehow, this feels like I'm being spammed. Best regards, René

Historical propaganda photos of Hitler

Are historical WWll propaganda photos of Hitler, German/nazi politicians, German officers of the Third Reich allowed to be sold on EBay in US?

Account Reinstated, Funds Locked up, eBay requesting invoices for invoices

eBay restricted my account and locked up about $5,400 of my funds.It all started about a month ago. They started bugging me for every high prices item I had listed on my eBay. It probably started after I had $28,000 sales in Oct. over my usual $7k-$9...

You can’t send offers to interested buyers for the listings you selected. Try selecting

All of my items are BIN, and I have been running into this issue lately. Just tried to send an offer to watchers, and get “You can’t send offers to interested buyers for the listings you selected. Try selecting different listings.” This seems to be g...

Error Message when trying to revise any listings

Hi,This error issue just started today as I tried to revise some of my listings. I got this message “Inventory-based listing management is not currently supported by this tool. Please refer to the tool used to create this listing.”What tool? I do not...

Will you be attending the Virtual Winter Seller Check In this Thursday?

https://events.ringcentral.com/events/winter-seller-check-in_2024/registration I plan on attending, in part because I am holding on to the tiny bit of hope I still have that ebay will actually provide information on some of the unannounced changes th...

Our eBay has done half a million this year

My companies eBay has taken off this year and has done close to half a million. Just opened it this year which is incredible. We are seeing problems with getting the service we need from eBay customer service. I wish for big sellers that they had a d...

1,000+ listings, would like to end a few hundred, but not delete...

Will eBay automatically re-list the ended items in the next billing cycle without my manually do it?Is there a setting or button to activate that will not let eBay re-list?Seems a few of my older sold or ended and then cancelled still appear at a lat...