help to untrusted buyer

[bulldog0099]

I sold an unopened authentic designer toys to a buyer. And now he opened it and said I sold a fake toys to him. 

Ask for return and refund. eBay approve his request. And I got so mad. I think he was exchanged my authentic toys with his fake toys. Can you guys help me how to resolve this matter. eBays had already took $1000.00 from this sale. If I really need to refund him. I lost my toys, my money. really really sad.

[bulldog0099]

@tarotfindsandmore

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[bulldog0099]

@chevymontecarlo88

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[tarotfindsandmore]

YAY! I had a feeling you'd prevail.  You have some great items.  Congratulations, I'm glad it worked out for you.

[bulldog0099]

@buyselljack2016 

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[bulldog0099]

@silverstatetreasureboxes

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[tarotfindsandmore]

You do indeed! That's quite a collection! Star Trek fan much? 😁

[bulldog0099]

@12345jamesstamps 

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[bulldog0099]

@reallynicestamps 

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[bulldog0099]

@sextons-sweet-deals 

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[bulldog0099]

@klhmdg

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[bulldog0099]

@bdmh-enterprices

Thank you for your attention of my matter. The case was closed.

Buyer's message: Hello sorry for inconvenience talked to a professional it's not fake. I'll keep it. Sorry again

And a message from eBay saying the case is closed.

Thank you so much for your concern.

[gurlcat]

That is wonderful news, congratulations! 

Just so you know for the future, you don't have to write the same reply to each member separately.  All the members who participated in the thread already get a notification when you reply to anyone, not just them directly.

[12345jamesstamps]

Cool...guess it's a day to celebrate 🍾

[bulldog0099]

@kensgiftshop 

yes. he did. but I do thank you you.

[bulldog0099]

Thank you. Thank you. So happy to end this issue that quick. otherwise.........!!!!!!