Selling

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Ebay buyer completey scammed me

I received an order from Portland, Oregon for several pair of shoes. I sent the item and then the same day as delivery the buyer sends in a photo of another item and request a return. My returns are set to automatic ebay charged me $32 dollars for re...

The sky must be falling

It’s 11:00 am and I’ve had zero sales. I don’t remember the last time I have had zero sales so late into the day. What did I do to **bleep** the eBay gods?

Additional Payment for Personalized Product

What is the best way to collect an additional fee from a customer who has requested customization on their product and has agreed to pay extra for it?

Did i get scammed?

Buyer said that the item came damage, so i gave her partial refund. But then she claim that the item hasn't arrived, while the tracking number shown that the packaged delivered. And now ebay hold my funds. What should I do?

Guaranteed authentication theft

I sold a Wayne Gretzky rookie card that went through authentication process, passed and was shipped to buyer. For some reason it couldn’t be delivered. EBay first said it was lost and refunded the buyer and let me keep my funds. I discovered through ...

Why I can't list my items?

It says I have 250 items I can list for free, but it won't let me list ANYTHING at all, WHY?

Questions about Army Dog Tags

I have two US dog tags that belonged to my father-in-law dad. He was in the Army and then supposed in the CIA. We have his passports where one shows him at working for the US Government. My problem is that these don't look like the other dog tags tha...

Resolved! Buyer wants refund, opened case "item not recieved" and refused package

I sold an item and dropped it off at USPS the day after it was purchase. It took USPS longer than expected to ship the item to its destination and buyer wanted a refund since it took too long. I said I will refund them after I get the item back since...

Resolved! Today One Big Sale Making me happy, another neg fromn guy who leaves everyone a neg sad

Guy buys a water filter. New in the box. Maybe I was bored but it looks like I uploaded a video to show the box was damaged. Buyer gets it and leaves neg right away stating box is damaged. Actually maybe I should have listed it as open box. So I emai...

Buyer demanding refund and lying about reason

Hey all..I'm dealing with this international Buyer from Hell who refused to receive the parcel and is now demanding a refund. This is my first such experience so i'm not sure what exactly i'm supposed to do and ebay's automated options make the matte...

Resolved! Buyer doesn't want to pay because they said item wasn't delivered even though tracking said it was

I have a buyer that is with holding payment on an item I sold to them. The tracking number states that the item was delivered within a week and now this person wants ME to investigate where the package is. The package was delivered. I don't know how ...

Determining How Many People Looked at My Listing?

Every since Ebay "improved" their site, I can't figure out how to determine how many people have looked at my listings since they were listed. I think they made it so it only shows how many people looked at a listing in the last 30 days or something....

Trolling others to help your own sales

Have been on here going on 30 years. Listed an item with opening bid that is less than someone else has already achieved in their auction for the exact same item, with time remaining. Hours later receive a message from another Ebayer "letting me know...

eBay Account Suspended Due to BBE & Still Not Restored After 60 Days

Hey everyone,My eBay account was suspended due to a high Bad Buyer Experience (BBE) rate, and even after 60 days, I still haven’t gotten it back. I’ve contacted eBay support multiple times, but they haven’t given me a clear solution.I’ve heard that a...

I lost 2,000 positive feedbacks

Not that I care all that much, but I used to have over 13,000 positive feedbacks. Today, I just happened to notice that I only have 11,341 feedbacks. What happened to 2,000+ feedbacks???