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getting scammed

I sold the ring on Ebay for $750 and I shipped it immediately. I did not understand the limitations on Ebay about the signer being needed for the amount of $750 or more. The buyer almost instantly made a claim that he had not received the ring and showed his intentions to try and get a refund. I then looked up his record and realized that I was being scammed. I have the packing label as well as the receipt from USPS that shows that the package was delivered. I googled the address and name on the shipping label and found a criminal background of the purchaser of the item which is long and extensive. Most of this is theft, breaking and entering, and grand theft auto. I know i may lose my money now but it is more about making sure that this does not happen to someone else. I know the States Attorney General and have sent her all the information in the case and she is seeing what she can do for me in the consumer claims division. I know she will do all she can for me. Is there anything else that I can do?

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Re: getting scammed


@rixstuff wrote: 
I thought he said he didnt get it.  So he DID get it but now says it is damaged? So AGAIN he has to return it before any refund.

Okay, to reiterate here (and this was not made clear until later on in the thread): the buyer did actually file a Not As  Described dispute. He did so because (quoting what he said in the comments section, according to the OP in a later post) eBay would not allow him to file an Item Not Received dispute that soon, even though Delivery Confirmation said that it was delivered, and he was claiming it wasn't.

 

eBay was presumably telling him that he couldn't file an INR until the last Estimated Delivery Date had passed. There was no such limitation on filing a NAD instead. I get the impression that the buyer just wanted to win a bogus dispute as soon as possible, one way or another, so he filed a Not As Described dispute instead, and the seller's deadline for responding to that is today.

 

As for proving delivery, that seems to be a non-issue now, but the seller failed to choose Signature Confirmation when shipping, and the sale was for exactly $750, the minimum for which SC is required in order to maintain seller protection to defend against an Item Not Received dispute. The buyer did not file an INR, so that doesn't seem to matter at this point. (I'm not making any predictions about what the buyer is going to try next, though.)

Message 46 of 109
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Re: getting scammed

It seems like everybody is confused here, so to recap how us more seasoned sellers see it:

 

1. Buyer bought $750 watch. OP sent the watch Priority Mail but without signature confirmation. Packaged was scanned as delivered.

 

2. Buyer tried to open non receipt claim but since it wasn't past the estimated delivery date he didn't have that option. So he opened a return request instead, claiming NAD, damaged, but put in the notes section that he hadn't received it and this was the only option available.

 

3. Buyer has extensive criminal record (and apparently not very smart) and  OP is justifiably concerned.

 

4. OP has until today to accept the return, which he did which was a good thing because eBay would have forced it with a defect.

 

Now here's my take. I would put the buyer on notice that you have contacted the postal authorities about the damage and that they will be sending an inspector to his house and look at the packaging.  He doesn't need to know you didn't insure it. The best outcome here would be if he gets cold feet and doesn't return anything.

 

If he does return it, come back and we'll walk you through what to do next. If you don't see any movement in the tracking number from the return label by the date they gave you in the case, call eBay and have them close it.

 

Hopefully by the time any of this transpires, your connections will have LE knocking on his door.

Message 47 of 109
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Re: getting scammed


@rowtid wrote:

Can he file an INR after this or what....Im not sure what can happen here 


@rowtid - I don't see how, but this a convoluted mess at the moment.  Did you send him a prepaid return label (either automatically when you authorized a return or separately)?

 

If/when you send a return label, the buyer must return the item to you within 5 days or they lose their case.  Obviously, if he doesn't have the item (as he claims, anyway), he can't return it.  This is such a crazy situation, but if that's what happens, you might end up winning on a technicality because the seller didn't hold up his end.   But don't get your hopes up.

 

In the meantime, I would work on trying to track the package down.  Do what I suggested regarding the Postmaster in the buyer's city/town and see what documentation they can provide.   If this guy is smart enough to contact eBay and get them to unwind his erroneous SNAD claim, and then succeed in filing an INR complaint, it will be to your advantage to be able to provide all the documentation you can that the item was delivered regardless of what he says.

 

And as I suggested, quit communicating with this guy for the time being.   When you do resume contact, since he has opened a Return Request, ALL your communication from now on in *has to be* from within the Request/eBay Resolution Center. 

 

That's what eBay will look at/consider when deciding what to do as far as outcome of his case from here on out -- not messages that go back and forth between you two via the regular eBay Messaging system.

 

HTH

Message 48 of 109
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Re: getting scammed

@rixstuff 

You type faster than I do. zipper_mouth

 

@rowtid

Don't worry about Paypal yet. Cross that bridge when and if you come to it.

Message 49 of 109
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Re: getting scammed


@rowtid wrote:

How can I stop this with Pay Pal....what steps do i need to do now 


@rowtid

 

Back up, and let's not worry about PayPal - yet.     When you purchased the label for this item, how did you purchase it?   Through eBay?   Or, did you go to the PO and buy it?

 

When you look at your list of Sold Items in eBay, does the USPS Tracking # show up on the item?  

Message 50 of 109
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Re: getting scammed

I did automatically send the return label....I am working on the athorities and postal service now 

Message 51 of 109
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Re: getting scammed


@creoleorchid wrote:

It seems like everybody is confused here, so to recap how us more seasoned sellers see it:

 


Thanks for the summary @creoleorchid.   What you summarized is how I see/understand the situation as well.

Message 52 of 109
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Re: getting scammed


@rowtid wrote:

I did automatically send the return label....I am working on the athorities and postal service now 


@rowtid

 

Okay, but when you purchased the ORIGINAL label for this item, how did you purchase it?   Through eBay?   Or, did you go to the PO and buy it?

 

When you look at your list of Sold Items in eBay, does the USPS Tracking # for the original label show up on the item?  

Message 53 of 109
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Re: getting scammed

None of those questions are relevant.

Message 54 of 109
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Re: getting scammed

All of these questions are relevant.

Message 55 of 109
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Re: getting scammed

Why do you think that the questions in post #53 are relevant ?

Message 56 of 109
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Re: getting scammed


@sam9876 wrote:

None of those questions are relevant.


Sorry, but I beg to differ.  If there's no trace of the original tracking info in either eBay or PayPal that's not a good thing.

Message 57 of 109
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Re: getting scammed

At this time, the buyer has filed a SNAD complaint.

 

Proof of delivery has nothing to do with it.

Message 58 of 109
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Re: getting scammed


@sam9876 wrote:

At this time, the buyer has filed a SNAD complaint.

 

Proof of delivery has nothing to do with it.


No.

Message 59 of 109
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Re: getting scammed


@sam9876 wrote:

At this time, the buyer has filed a SNAD complaint.

 

Proof of delivery has nothing to do with it.


If the buyer gets no satisfaction from eBay, he can always file an INR claim via PayPal.  Proof of delivery (AKA a Tracking # that shows delivery) generally is the only documentation needed for a buyer to win a dispute of that nature with PayPal. 

 

If the OP purchased his original mailing label NOT through eBay, but from the PO, and didn't add this info to the transaction in eBay, there is no Tracking info documentation for PayPal or eBay to reference or consult to determine whether the buyer's claim has merit.

Message 60 of 109
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