Selling

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Item Substitute fees charged as fee's by eBay . com, What is this ?

Hi,Confused. Need your guide and understanding about fee,s charged to my eBay.com account under caption "ITEM SUBSTITUTE FEES". Is it under eBay policy or new development ?What kind of revision or sustitute are under preview of this fee"s.Thanks

Just another example of eBay lying to a Seller ...

Not really looking for help; more of a rant so I aplogize in advance for that. Sold a book 1/23. Shipped (Media Mail) and added tracking 1/23. Apparently it got there one day later than eBay's model felt it should've and I got dinged for "late shippi...

Does filing "not as described" result in a defect for seller?

If a buyer files a not as described on a purchase, does that automatically give the seller a defect? I bought an item and am trying to work with the seller, and realize it could be an honest mistake. It's a used computer part, DVD drive writer that w...

Misleading "ship to"

Input from a novice seller... Last two listings.... Listing stated: "US ship only" First buyer had a U.S. address and switched after invoice sent and second stated "they did not read" the listing....now on third listing for same item.....after that I...

Firefox update, no bookmarks and problems

So, I got hit with this new Firefox update yesterday, All my bookmarks are one and when i try to restore there is no restore dates to pick from, just says choose file and opens my desktop. Its pretty inportant to have them for ebay and I just cant fi...

Sellers can't control holiday jams, snowstorms, and floods or general transportation.

Sellers can't control holiday jams, snowstorms, and floods or general transportation. We upload tracking and it is validated scanned by the post office in time, but we are being rated by late delivery. We are sellers not in the transportation busines...

Late shipment report

Folks, watch your Late Shipment report and call ebay! They have been adding late shipment notes to my account almost daily. I do NOT ever ship late, then they tried to tell me it was a late delivery - then when they checked it, low and behold, NOPE i...

Resolved! Trying to list photos that are scanned but come out too small for ebay auction upload?

Hi, I have just spent a couple of hours getting these tiny photographs scanned and edited etc. to put them on ebay. I am ready to list them but I keep getting the alert that the file is too small. I have recropped it several times but they still won'...

What the heck is going on eBay?

What is eBay doing that would cause sales to drop for days on end with zero sales and then have a couple of days with excellent sales? This is so bizarre! I don't understand what's going on with all of these variations in sales. Not just yearly but d...

Here's ebay for you :)

Sent $3000 item by USPS to South Korea on Dec 26. It takes average 50-70 days to get there. Buyer opens case on Jan 15, ebay refunds them on Jan 18. Item was delivered yesterday. ☺ I can't even collect insurance now. Call ebay, they basically tell me...

Discussion on eBay moving away from PayP{al

There are a number of discussions, mainly from very experienced eBay sellers, on what the switch means. I'm not going to try and post links, but if you go to YouTube and put +eBay +PayPal into the search, you'll find a lot of both opinion and informa...

Got no money in return from the person that bought my Phones.

I sold 2 IPHONES! To this lady on Ebay sent the Payment through Paypal then Paypal asked for tracking information. Showed the amount im getting. So i sent it and then Paypal kept delaying my payment and once the buyer recieved the Phones. She literal...

Buyer Purchases "Not Working / For Parts" and demands partial refund

Hello Sold an electronic device (music oriented) that did not work and showed some physical damage. Listed it FP /NW and added in the listing that I didnt know enough about the product to say what else might be wrong with it. Buyer sent a message wit...

34 negs in 10 days~Seller not Suspended???

I opened 2 cases against coin seller because he hadn't shipped after a week and I'm told by Ebay on Feb 1st that I have to wait 3 business days to get refund, which is fine. But weekend doesn't count so the 3 days becomes more like 6 days and they sa...

For those that sell clothing, can you offer advice on how to mininize shipping costs?

I am selling some of my clothes and there are some dresses with lining (on the heavy side). In the past I sold shirts which were simple . I know I should protect them from damage and my thought there is saran wrap but to keep both the packing simple ...