feeling totally defeated

[tesa6240]

I am old and Ebay has been a great way for me to survive this economy.  I spent the entire weekend depressed and in tears.

The feedback situation has left me defeated. With the uptake of non payment, I put a payment within 24 hrs  unless other arrangements made. My lastest was from someone with no sales that said I demanded payment in 2 hours, not true.  I have purchased thousand of dollars in product, I have 750 items and tried so very hard almost everyday to post, my husband gets them out same day, I spend hours on descriptions.  My rating at 98.8% after 1 year.  and only 182 feed back out of 500+ sales. I feel so vulnerable to  have had 2 disatisfied  customers control my fate and then how much longer before another. 

Ebay did back me up lately on one customer that wanted to return, which gave me hope.

Alot of you with thousands of sales did you go though this? I worked in retail for years, but my job was not in jeopardy each time someone was displeased. Always trying to make the customer happy , but with this system you get blind sided!

When should I liquidate, as  this is very shakey ground and dont want to be holding this inventory with out recouping my investment.

[johnrj1226]

@fashionsandmore4u 

Spot on - when I used to receive a newspaper - I would  find  only a few items worth shooting - once what  was  the box score of baseball games,, or final score of other sports, comics (Laughter Is The Best Medicine) - but the editorials not so much - just one persons opinion from their own perspective - I just do the walk on by and life is good again.

I sold or 41 years early on I used to  say it was someone else's  or some  change's  fault.  Found the solution by honest looking in the mirror and say what do I need to change to get increase  sales & profit $$.  Sometimes quantity is not the best solution.  Always like to sell items with a  good or better margin that solved the customer needs vs  the other route.= more time  to enjoy life that.

[soh.maryl]

You have given the OP some sage advice.  But, on an unrelated note, does eBay know you're using part of their logo as your avatar?  

[oldwestgold]

I would say that if you are exhausting tons of hours with descriptions, you need to change that. After going through a few of your active items, I don't see it. You mostly have 1-5 short lines in the description. Set a max for descriptions and stick to it.

I would also suggest you learn eBay's policies, etc.  You seem like you want to play by your rules, but anyone here knows your rules don't count. There is only one rule and that will always be eBay's rules. Ask yourself what Walmart would do when confronted with a situation. Think like a business and not personal. It took me years to realize this, but after I did, everything seemed to be better.

Learn from your mistakes. If you really are that depressed about selling on eBay, then you should retire from it. Sell your inventory via a local auction house or have a yard sale. Life is too short to be miserable here. Good luck.

[simply-the-best-for-you]

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@yuzuha wrote:

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@maxine*j wrote:

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@chapeau-noir wrote:

I get a little tired of the "old" card being played...

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Ditto.  I'm old, and I find it demeaning.  

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I'm young and nothing makes me (or my peers) stop taking you seriously or even listening to you faster than pulling the "I'm old" card. At my B&M job it's almost always followed by an implied "and therefore you should bend over backwards to cater to me even if what I'm asking for is impossible!"

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Same for "old" people.  I can't tell you how many unsolicited offers I get that start with "I'm a senior citizen"  or worse "I'm a senior citizen on a limited income".   How do they know I'm not a senior citizen?  Why do they feel the need to call that out & aren't we all on limited incomes?  Except maybe Warren Buffet & Elon Musk.   

[the_fancy_fox]

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@luckythewinner wrote:

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@the_fancy_fox wrote:

I was replying to OP statement “My lastest was from someone with no sales that said I demanded payment in 2 hours, not true.”

ebay CS can certainly see if that buyer is lying or not. I would assume there would be an e-mail trail between the parties. 

If a buyer posted that feedback to my account and it was a lie I would probably cancel the sale as well.  

I think it all hinges on if the OP demanded payment in two hours or not.

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Or perhaps CS would consider that the buyer might have simply made a typo and put "2" instead of "24". 

Or perhaps CS would see multiple messages from the seller badgering the buyer for payment in a timeframe that eBay does not support or recognize. 

Or perhaps CS would see that the seller apparently chose "buyer requested" as the reason for the cancellation when the buyer did not do so (at least according to the buyer's feedback). 

All very possible. Only the OP knows for sure.  The biggest item the OP should take away from this thread is if you want immediate payment, change your settings to reflect that.

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[tesa6240]

I dont need coddling or hand held. I do know that they send invoice. I had a bad day and was fearful of my mistakes. Yes I said my mistakes. I was brought up to respectfully answer a questions asked of me to guide someone not make the question make them feel stupid. Look at my product I have and that I have sold. CHA CHIG that didnt happen because I was coddled! 

[tesa6240]

nice! look at my product and sale dear!

[maxine*j]

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@simply-the-best-for-you wrote:

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@yuzuha wrote:

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@maxine*j wrote:

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@chapeau-noir wrote:

I get a little tired of the "old" card being played...

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Ditto.  I'm old, and I find it demeaning.  

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I'm young and nothing makes me (or my peers) stop taking you seriously or even listening to you faster than pulling the "I'm old" card. At my B&M job it's almost always followed by an implied "and therefore you should bend over backwards to cater to me even if what I'm asking for is impossible!"

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Same for "old" people.  I can't tell you how many unsolicited offers I get that start with "I'm a senior citizen"  or worse "I'm a senior citizen on a limited income".   How do they know I'm not a senior citizen?  Why do they feel the need to call that out & aren't we all on limited incomes?  Except maybe Warren Buffet & Elon Musk.   

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Yep.  As I said, I'm old and I dislike all such wheezes. 

Fair commenary from a younger person:

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[maxine*j]

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@yuzuha wrote:

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@maxine*j wrote:

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@chapeau-noir wrote:

I get a little tired of the "old" card being played...

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Ditto.  I'm old, and I find it demeaning.  

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I'm young and nothing makes me (or my peers) stop taking you seriously or even listening to you faster than pulling the "I'm old" card. At my B&M job it's almost always followed by an implied "and therefore you should bend over backwards to cater to me even if what I'm asking for is impossible!"

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And I don't blame you for tuning out.  There is also an implication of helplessness. which is nonsense. 

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[jewelbiz]

Oh Boo Hoo!

 I’m old too, 77…

This is me yesterday…

Still fighting to stay in the game no matter what…

[candd205]

@jewelbiz 

Cute and strong. You go girl !!!

[aproudparent2010]

Unless you have immediate payment required you cannot demand payment sooner than 4 days, that is the time period eBay gives buyers. I don't see anything in your listing about this so called policy of yours.


Also your listing says you send items out within 3 business days..if your husband ships item out same day then change your shipping time to reflect that.


If that other buyer feedback is true that you called them rude, scammer, liar then I'm sorry but you have it coming to you.

[yuzuha]

@jewelbiz 

You look fantastic! Love that lipstick!

[turquoisetulips]

It was the unreasonable and uncalled for hostility I seen so many OP'S  receive  when they tried to ask for  some honest advice  in this forum  that finally got me to stop coming here as much,, rarely now . It  always seemed  there were more than a few responders on any given thread that simply started out angry  and were just looking for someone to verbally punch . Every piece of advice you received on this subject  could have been written in a polite way  without finger pointing , personal attacks and criticism  but yet some people  just didn't want to.  You were not asking to be coddled  but any reasonable polite  adult  would rightfully  expect some more mature  manners  .

[turquoisetulips]

It was the unreasonable and uncalled for hostility I seen so many OP'S  receive  when they tried to ask for  some honest advice  in this forum  that finally got me to stop coming here as much,, rarely now . It  always seemed  there were more than a few responders on any given thread that simply started out angry  and were just looking for someone to verbally punch . Every piece of advice you received on this subject  could have been written in a polite way [ and most were]  without finger pointing , personal attacks and criticism  but yet some people  just didn't want to.  You were not asking to be coddled .  Any reasonable polite  adult  would rightfully  expect some more  mature  manners  in some of the replies you received .