hello community!do we have a chance to remove a negative feedback by connecting with e-bay help centre without contacting the buyer. When buyer is not responding to my messages to give him refund or ship the item again to him ,what can we do? can we remove the item without involving him?
Hello, yes, it is possible to go straight to eBay to request a negative feedback be removed. Below is the info from eBay’s Help pages that addresses this issue. Good luck. (I see you do not have a negative, are you asking for a friend, or just asking as a “what-if?”)
