false defective return cases for forced free returns

[bluerskies]

i receive a lot of false defective return cases for forced free returns at sellers expense. is it just me, or does everyone think ebay is unfair???

[dhbookds]

how many is alot and what do they claim is "defective", if they give a reason? 

[kensgiftshop]

Buyers know if seller doesn't accept returns, they have to file an INAD (even false ones) to get their money back.

[bluerskies]

they never say any more than its defective, they know how to game the system. its never defective in my transaction, im very through in my items

[bluerskies]

all defective cases opened at ebay get free returns at sellers expense, now matter the outcome. sad!

[moldy5]

Nah, eBay is quite fair. If you're a buyer.  They win pretty much every time. Sellers however take it in the....

[lex-talon]

Even with your no returns policy, if a buyer opens a INAD case you will have to accept the return and refund, or eBay will force you to. 

[kensgiftshop]

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@bluerskies wrote:

all defective cases opened at ebay get free returns at sellers expense, now matter the outcome. sad!

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If seller accepted returns, buyer wouldn't have to file false returns and buyer could pay return shipping.

[earlyant-77]

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@kensgiftshop wrote:

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@bluerskies wrote:

all defective cases opened at ebay get free returns at sellers expense, now matter the outcome. sad!

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If seller accepted returns, buyer wouldn't have to file false returns and buyer could pay return shipping.

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Unless the buyer doesn't want to pay return shipping - then they file a SNAD.

[gwzcomps]

Welcome to the wonderful world of selling used electronics. Luckily your stuff is light. Every false claim I get costs me $30 on average. eBay won't do anything, but I am considering taking other actions. I don't have an official plan in mind though.