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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Ebay won't let me sell to Russia - then sends me a warning

Really annoyed with ebay today. I sell aluminium tape that is used on audio tape so the end of the tape can be detected by a tape machine. However for some reason, ebay won't list Russia as a destination for their Global postage. So this guy from Rus...

Customer offers to send shipping label for shipment to Puerto Rico

I just had a buyer inquire about paying for shipping to PR for a $250, about 15 lb item.I don't ship international but was wondering what the risk was in this type of deal?He indicated he could send a UPS or Fedx label. Thoughts?

Webshippingnighare

Hello,So I signed up for Webinterpret and it was all good I liked it as it did boost my international sales until last week when I got a phone Calle from Webinterpret saying they would boost my sales by 35% if I signed up with their international shi...

Anyone else seeing a huge drop in sales this past few weeks?

My sales are down whopping 40% this month. I've noticed this after eBay switched over to the good till cancelled listing format. I usually went with the the 30 day format and sometimes waited a few days before relisting when items ended. Seems like I...

Resolved! Automation Preferences & GTC

For Premium and above store subscribers. Under Automation Preferences there is a section for "listings automation schedule" and you can set a start and end date to "suspend my items from being automatically listed and relisted". Does this setting imp...

Am I being penalized for something I never did?

I constantly get unsolicited emails from 0 feedback members who just joined EBay that day asking me to text them & they provide a text or phone number. It’s happened several times. Usually I say In return EBay email that I only sell here on EBay or I...

Stay at price set or lower price to keep item moving

Hello, General pricing question here. I have an item that I started recently selling(action figure). Over the past few days I have sold 4 items at the price I set($64.99) however in the collectibles world prices can fluctuate from day to day obviousl...

eBay's Escalation Department - Giving Credit where Credit is Due!

I recently had cause to call eBay and did so without a call-in code number, just dialed the number ... went through several automated questions and redirects and in about 4 minutes was on the phone live with a Representative from the Escalation Depar...

Nasty eBay?

I created a duplicate listing by mistake, and instead of telling me politely that I created a duplicate listing, eBay warned me that if I did that again, they will do all kind of nasty things to me, like suspending me from eBay, imposing some kind of...

New Shipping Page-Does Not show or make available the shipping mode in listing

My listing state USPS First Class mail. The new shipping page states "customer paid for USPS First class shipping."But the only shipping options available are USPS Parcel Select and Priority Mail. If I click on show other options then only Media mail...

Seller Quality. Service Metrics?

Service Metrics Reminder https://community.ebay.com/t5/Announcements/Service-Metrics-Reminder/ba-p/28976395 As announced in the Summer Seller Update, starting October 1, 2018, if you have very high rates of "item not as described" returns you may be ...

When does eBay draw th

When does eBay draw the line and say that they will no longer be a seller for eBay? I think it is all about greed, for eBay to continue to have sellers with so many negative comments! They will not get rid of them because eBay makes money off of them...

Decrease in Traffic and Sales...

We've been selling about 18+ items/day since summer of last year. Our number of listings has continued to grow. We've been adding 5-15 listings/day- sometimes with quantities in the listings. At our peak over the past few months we were shipping arou...

Late Shipment Defect - Priceless Advice from the CSRs

So yesterday I checked my dashboard and found two new shipping defects (on non-tracked items). I ship Economy Mail from Outside USA as my shipping choice which gives the buyer 11-23 estimated delivery time, with day 24 they can either file a dispute ...

ALERT -- PEOPLE WANT PAY PAL INFORMATION

Friends, Just had someone open new account. They put a bid for the most expensive thing in my store. They wanted my Pay Pal account information. They wanted to go outside the eBay system to pay.... CAUTION CAUTION CAUTION. ALL TRANSACTION - COMMUNICA...